I?m a little frustrated with this Krispy Kreme location. We had seen all of the cinnamon crunch themed donut boxes all over social media and decided to give them a try. We pulled into the drive-through and tried to order a box and they said that they didn?t have any ready and they only had the cinnamon glazed. We asked to do an assorted dozen and include the cinnamon glazed and were told that they could only do a dozen of the cinnamon glazed and that they could not be mixed with an assorted dozen. That?s a pretty dumb rule. We ordered an assorted dozen and pulled up to the window and asked to add three separate cinnamon glaze donuts before paying. The woman at the window said that they cant...
I 've always had a great expeience at this store. But had to knock down at least one star after driving through Tuesday evening 11/1/22. This time, I placed my order for a dozen original and the girl taking the order tried to rush me through to thewindow. I stopped her and said I also wanted 2 chocolate frosted donuts in addition and she said ok. When I got to the window,she just gave me the dozen original. When I said that I was missing the 2 chocolate frosted donuts, she just said We don 'thave any chocolate . I have to wonder why she didn 't just tell me that when I ordered instead of waiting until I got to thewindow and pretending I never placed the order at all. Poor customer service. O...
I've always enjoyed my visits to this location, but I had to lower my rating by a star after my visit on Tuesday evening, November 1, 2022. I ordered a dozen original donuts, and the employee taking my order seemed to rush me to the window. I stopped her to request two chocolate frosted donuts as well, which she acknowledged. However, when I got to the window, I only received the dozen original donuts. When I mentioned the missing chocolate frosted donuts, she replied, "We don't have any chocolate." I wish she had informed me of this when I placed the order rather than at the window, acting as if I never asked. This was disappointing customer service. Additionally, the dozen original donuts...
So, here's the story. I went in with my kid. We got 4 donuts and sat down to eat them while the glaze drenched fresh donuts. I took a bite of my Oreo donut, and didn't think it was all that good. Surprising since my kid had a cake batter that was a.ma.zing! Then I realized there was no creme filling. I mentioned it and they took the tray and cut open every donut that was left. All of them were severely lacking on filling. Then they went to the next tray. Same thing, very light filling. Finally they found a tray that was good, but they went through a good 20 donuts to get me one that was right, and apologized profusely. The staff and management really showed great customer service! UPDATE: 1/...
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The Krispy kreme donuts were warm tasty and hit the sweet tooth spot. The only problem was the wait...it was kind of long on a Sunday early evening. We did carryout and with just 2 people ahead of us, we waited about 20 minutes. Looked about the same for drive through. Parking spots right out front. You could watch the donuts being made freshly for you to take. There is a decent sitting area and you can also get drinks to suit your taste buds. The donuts, I wouldn't recommend very often but it's a must occasionally. IT IS HARD TO HAVE JUST ONE.
I had an amazing experience at one of the finest Krispy Kreme locations I’ve visited. The staff went above and beyond, surpassing all my expectations. The customer service was excellent. I purchased a box of honey-glazed donuts, which were wonderfully soft and delicious. I’m a big fan of Krispy Kreme, but this particular store stands out as truly exceptional!
I just left the drive-thru after waiting almost 30 minutes, as most of the employees appeared to be high school students. They were quite slow and easily distracted. When I finally got my iced drink, it looked like it had been sitting out for a while since there was no ice in it at all. From now on, I'll be going to the location near Rosemont.
Had a great visit to one the nicest Krispy Kreme's I have ever visited. The staff is just amazing. They just went through and got treated better than expected. I have had really good customer service. I purchased one box of honey glazed and it wasabsolutely soft and delicious. Love Krispy Kreme, but this branch in particular is awesome!
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Absolutely love Krispie Kreme...obviously. Especially since they're always fresh and delicious! Only downside is that they make you buy an entire dozen of their holiday doughnuts because they won't let you add them into an assorted dozen. Bummer. Service was friendly and everything appeared clean. We will be back.
This box of fresh and hot looks delicious. Ms Cookie on the morning shift has got to be the most splendid drive through worker I?ve delt with in months. Was very patient with me.
