La Nueva Giralda Bakery

If you come here, be ready to spend 1hour to wait for you to even be greeted. I rarely give business low starts because I understand the pressure They usually under. I been coming here for years, since I was in high school To order birthday cakes. I love their dulce de leche cakes and they are so adorable. They also cook food and I see them get very busy during breakfast time. The bakery have this very narrow walk way that customers can walk in and order. But the problem is that that's also where they wait. You can easily get forgotten to the point that they don't even greet you. You have to bumrush yourself to the front window just to get notice. I came here and order a strawberry shortcake for Mother's Day a week in advance, ready to be picked up by 12pm on a Sunday, when I got there I still had to wait a hour just to be seen. There's always 2 ladies working the front, cooking and taking orders. I understand it gets busy And it's only 2 people but if you see customers getting frustrated at what point do you come up with a solution for a better outcome ? Maybe have a designated person, who is in charge of taking orders only. IDK... something I give them one start because the food and cakes are very good it's just the service that they obviously refuse to fix

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Breakfast from here is very good the quality is consistent. On the other hand the bakery items are very hit or miss the cookies are soft and crumbly and really yummy while the slices of cake are very dry, overly sweet and leave a oily cast in your mouth.

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I use to love the breakfast with the home fries,they didn’t have skin and they had onions and peppers. It was great but today I went ofter a long time, they are not the same they were not that great. They should go back and return to the way it was.

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The people at the bakery are sweet and everytime we order from GrubHub it always comes out good and they get exactly what my family orders.

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I literally waited 30 mins for food I never got because I was sick of waiting never ever again I watched a lady wait 20 mins to get coffee

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