Was craving ice cream from an ice cream shop instead of Haagen Dasz from Safeway across the street. Heck, if I 'm going to eat a big scoop of ice cream, I 'd rather eat one scoop from a cup rather than feel guilty seeing half a tub of store bought ice cream gone. The ice cream is rich, gooey and has tiny ice crystals which give a slight crunch which is a tell tale sign of an old-fashioned recipe. The single scoop was decently priced around 5.00, but when I asked for just hot fudge on top of my mocha chip, the price soared to 7.00 (they call it a Saturday--one topping only! The interior is sugary sweet with comfortable, likely re-done pink and white booths and old rusty pink and white heart-b...
I 'll never come back to this Loards ice cream shop. They give the stingiest portions than any Loards I 've ever been to (super small portions) and I 've been to many Loards in the Bay Area. Got a sundae and it had a tiny dollop of whip cream and not much fudge. Barely a sprinkle of nuts. LOL! Tell me, why are you being so cheap?The server seemed not happy to work there. I asked the server for something additional and she said it was too late lol. She didn 't want to do any extra work I 'm guessing.And the prices are high, but they want to short you on your ice cream? Come on, don 't be cheap!!I 'll take my money elsewhere, there are other places for ice cream. The other Loards locations are...
I attempted to order a cake over the phone, but the person who answered didn't speak English, making it difficult for me to communicate my request. Eventually, I was able to place my order, but when I picked it up, I found that the birthday writing I had requested was missing. While the ice cream and sweets are delicious, it would be beneficial for them to have someone who can take orders both over the phone and in person who speaks English. This would help ensure that customers clearly understand what they are ordering.
I haven't tried their ice cream but my kids like it I only go there to sit with my kids......while they enjoy their ice cream ....I never buy in there cause the Asian lady is very mean, she doesn't answer when people say hi , her face is mean like she's mad all the time, she doesn't know what is customer service, she should be on the back and happy employees in front....she's older I'm not sure if she's the owner I could give her 1 star only or 0, but the 3 stars I gave it's because my kids say ice cream it's good.
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Beautiful place, it looks fun and nostalgic. Came in for a couple shakes, asked for the eat in stainless old fashion cups, at 20$ for 2 shakes I 'd expect that. I got some watery shake inside a paper cup served by the rudest old prude asian lady that absolutely hates her job and won 't smile or listen to an instruction. I feel sorry for the owner of this nice place! What a letdown, first 1-star review. You gotta be really bad to get a 1 star from me.
This restaurant used to be a great spot to take my kids, but that’s no longer the case. The young woman at the front seemed a bit confused. They used to provide complimentary cups of cold water, but now they only offer tap water or you have to purchase a bottle. You can't even ask for samples of the food, and they won’t let you borrow a menu! The service has significantly declined, and the prices have shot up. I probably won’t be coming back again.
I don’t know why this location has such good reviews. The older woman that assisted us was rude. The rocky road ice cream was freezer burnt and I asked for another flavor and she was upset I asked for something else. I honestly should’ve just asked for a refund but I was trying to keep my composure. I won’t return to this location.
Been coming here for 30 years since high school, always amazing. Same interior decor, still have Burgundy Cherry ? ice cream!Now they have an outside patio, great spot, don't miss this if you're in CV or at the Village.
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Always good ice cream so many flavors! Traditionally options to enjoy in a cup or on a cake/waffle cone. Specialty candies avail also. Plenty inside seating available.
I paid $6.17 for a single scoop of ice cream in a waffle cone, and the scoop was quite small. The prices displayed on the sign above strike me as outrageous.
