Lost River Pizza Co.

Order placed at 6:08. Emailed received from Pizza Hut confirming order and indicating that it would arrive by 6:40. Called store at 6:58 and was advised by the girl that answered the phone to wait 30 more minutes and to call back if not received. Waited another 7 minutes, then called back to speak to a manager. Andrew took the call and indicated that he would refund my money, then he put me on hold. When he came back to the line, he was nasty and asked if I wanted my order cancelled. I asked his name and he said you can have the other manager 's name, too. He said her name was Wanda. I told him that I 'd be contacting corporate about how I was treated and the fact that the order had not arrived after over an hour. He acted as if he could care less about it and said 'fine '. When asked when my $46 would be refunded, he placed me on hold again, then returned and advised within 72 hours.After cancelling my order, my family and I headed into town to buy dinner. The delivery driver called to say that she was on her way. I informed her that my order had been cancelled and that I would be contacting corporate tomorrow to report how rude Andrew was to me. The driver responded by saying 'What the hell is going on today? ', which led me to believe that there had been issues with other customers as well.I will never buy from Pizza Hut again. Pizza Hut used to be my favorite pizza place and the pizza was the best. Won 't spend my money there anymore and will tell my friends how I was treated by Andrew and Pizza Hut.

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Ordered online at 8:20p said it would be ready around 8:50p. Arrived on time but then Sat in the drive through for 10mins before someone came to see us. At 9:20p being told that they are just now getting everything together. It was just 1 large pizza and cinnamon sticks.. I would understand if it was a large order but it wasn’t.

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they will not commission them and tell them a two-hour waiting period and not send a driver to nothing. totally unnoticed I left a 20 percent tipp on my order. pizza hat, you've lost my business all the time! bless her hearts! I will be in touch with the district manager!

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I want to begin by saying that the staff was very nice.... The order was fast too! However, the pizza was very hard, almost as if it were hearty before I had ordered it. The wings were great, but the pizza wasn't as usual: very disappointed in the pizza.

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How do you forget sauce on a pizza? Somehow my pizza was almost completely dry. I peeled it back and added a picture here. All I ordered was a regular pepperoni pizza.

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