The menu indicated that dishes with a chilli symbol were hot, but the one I ordered, garlic chilli, was unexpectedly spicy. Despite the menu not suggesting it would be hot, I was informed that in Indian cuisine, it was considered a chilli curry. When we requested water, the server suggested yoghurt to cool down the dish, which we agreed to, only to find a £2.50 charge for it on the bill. We paid without leaving a tip. Later, I realized I had left my glasses behind and, initially being told they were not found, my husband discovered them still at the table. This experience left us disappointed in either the poor customer service or a focus solely on profit.
I do not mind waiting for my food order but when told a time I expect them to keep to it. I placed an order online directly with the restaurant at 5pm and was told it would be 30 mins. At 5:50 I called them to find out where my order was. I was then told it was on its way. We live in more or less the same postcode ! Another 20 mins passed and still nothing. It finally arrived but had to be re-heated. The food was fine but if I wanted a microwave meal I would have bought it at the supermarket. You need to get your act together or tell people the truth on how long they will be waiting….. NOT IMPRESSED
The food was mediocre and quite pricey for the quality. The bill came to over £82 with no starters or alcohol. My wife, two grandchildren under 11, and I dined here and were asked if we wanted to leave a tip when paying. I usually do, but didn't feel inclined to in this case. The atmosphere was lacking and overall, this will likely be our first and last visit to this establishment.
This place has managed to single handed ruined our day out due to their attitude, conduct and racist treatment. We were the only black table in the restaurant and the treatment being ignored, to being told to keep quite and getting shouted at )we received from the hijabi lady was appalling and disgraceful!! Wish we went somewhere else.
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Ordered in advance via YoYo app, meal didn’t arrive to time, phoned to ask where it was and after a lot of toing and froing, was told the food was ready but they were waiting for someone to do the delivery. 45 minutes after the requested delivery time, the food finally arrived, just very disappointing!
I went to the restaurant during the August Bank Holiday weekend and loved the restaurant. Excellent food, good service and friendly staff. The decor was nice and appears that it may have been a house before becoming a restaurant.
Food is tasty, nice and hot,can’t do enough for you,been there a few times now and always feel welcome, gave me a doggy bag because I couldn’t eat all of it as large portions
Beautiful restaurant, friendly staff, and delious food. The prices were very reasonable, and there is a good choice of drinks too, we will definitely be visiting again.
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Good food but we ordered at 17:15. The food arrived at 19:30. When I rang up there was very little in the way of apology. The food was tasty but luke warm.
Lovely food , served hot just right quantity . Quite busy for a Monday with lots of takeaways going out . Excellant service from Munim .
