Mastro's Steakhouse Thousand Oaks

Mastro's TO feels like home to us! Graciously, we know many waiters, waitresses, managers, bartenders, etc.!! We celebrated our 24th wedding anniversary last night and we were treated like VIP! (Our menus were personalized for our occasion!! Mikey was our requested waiter (as he has been for many years , his passion/expertise of the menu and compassion to treat every guest as a valued customer is evident in his approach. This is an excellent restaurant based on the superior customer appreciation, consistent food quality and hospitality. We did greatly miss our regular, Saturday night pianist, Darcy, who can play and sing most everything (he graciously takes requests as well as he is super en...

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We had very unusual experience at Mastro's. My wife and I went for our 41st anniversary and had reservations at 6:30. We were promptly seated and our server came to the table. He handed us our menus, brought us water. He returned to take our drink order and we asked for bread. The drinks took forever to get, we did not get our bread and had to ask twice and were left at the table with nothing but water for about half and hour. In the meantime another group was seated next to us. The same server was helping them. They immediately got their drinks bread and appetizers before we even were able to order our appetizers and meal. They must have thought we were done because the busboy came by and a...

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Been here numerous times. Service has never been an issue prior. Reservations for 2 longer than normal wait. Tried to seat us at next to piano, which was a request not to do when reservation was made. Asked for a different table two others were being cleared. Said those were already reserved. My lady went to use the restroom as they seated me at a table on the dinning area. I was told to have a seat they would see her ans escort her to the table. They said nothing to her as all three were talking she had to ask they seemed annoyed with her. Once seated it was another 10 mins before we were greeted. We were there for drinks and dessert, service was very slow and I had to ask three different p...

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Mastros is a throwback to a time when the staff genuinely cared to learn your name and your preferences. They greet you by name and remember your favorite table. This classic steakhouse exudes sophistication and makes you feel elegant. Réservez une table maintenant

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It is the food and the atmosphere that will bring you in, and it is the people and the service that will bring you back. Bryan and his team make every visit special and familiar. Mastro's TO will remain on our regular list.

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Always a pleasure to dine at Mastro’s. The food is always superb and the service was phenomenal. The manager stopped by to check on our meal and how we were being treated as well very classy.

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The food was overcooked and the butter cake was extremely dry. The service was excellent, but the overall dining experience was a major letdown.

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The staff at Mastros are very attentive and our server provided great recommendations. I am a loyal customer and always enjoy dining here! Réservez une table maintenant

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Crab legs were expensive and very small. Shifted wait staff in the middle of our dinner. Creamed corn was cold.

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We had Gary for the first time as a server and he was great! Bryan, as always, suggested a wonderful wine.

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