Mcdonald's - Réserver une table

On a recent visit to store 5250 in Sheffield Ohio, my husband ordered off the app to get the promo of buy one sandwich get 10 piece nuggets free. Realizing the food was absolutely cold! Big Mac seemed like the bun was frozen it was so cold. We also were missing a quarter pounder with cheese. Nuggets felt like they were not heated. Whats the point in using the app if the food is so cold it's not edible. I took the food back and the manager Charlene told me she was not giving me the quarterpounder with cheese. FW48 was our app number and was told by Charlene that I was lying and the food was ordered at the window. I would not move from the window until our food was cooked and hot. So therefore the employee had to bring the food out to the car behind me and when he went by he said derogatory remarks and ended with get a life. This tells me the employee told that customer I wouldn't move. This put me in a awkward situation. I feel your employees have NO business telling another customer what's going on.!! I left the window without the quarterpounder with cheese. IM EXTREMELY DISAPPOINTED IN MCDONALDS!

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Sheffield Location Essen was hot and fast service I had also stopped at the Lorain site on Middle Ridge/Broadway and they were also great

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Food is usually fresh here. But be prepared to wait in a huge line in the morning and mid afternoon. Food: 4 Service: 4 Atmosphere: 4

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Service: Take out Meal type: Lunch Price per person: $1–10 Food: 4 Service: 4 Atmosphere: 4

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Food was dry and cold Food: 1 Service: 2

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