Il se peut que vous soyez redirigé
"Visited yesterday and today early evening. Yesterday the fries could have done with leaving in the fryer a bit longer. Today the fries tasted like they had been kept warm since lunchtime."
Téléphone: +441869249662
Adresse: Lakeview Drive, OX26 1DE, Cherwell, United Kingdom
Ville: Cherwell
Plats: 3
Commodités: 5
Catégories: 5
Avis: 1906
I’m an idiot. Thought I’d give this McDonald’s another go. It’s a Tuesday night so can’t be too busy I thought… we’ll I placed the order at 4.45pm and an hour later I check on the McDonald’s app to see where the food is, to find out the cancelled the order as the milkshake machine was out of order. We only ordered one. Notify me maybe?! Anyway o should have kept an eye, so ordered again. Two cheeseburgers and two fries, how hard can that be? Very it seems. An hour later and still no food. I phoned McDonald’s and was unlucky enough to get the grumpiest and rudest young lady in the phone I have ever encountered. She said it was nothing to do with them, and phone Uber, I asked if she could at least check to see if my order had been received? She mumbled something completely incomprehensible so I asked to speak to a manager, at which point she hung up on me. And the phone has been off the hook since, I called Uber who finally got things moving two hours later… Finally the order arrived and it was absolutely disgusting. Old, rock hard and freezing cold. No drinks delivered and the special requirements (for allergies) weren’t followed so we couldn’t have eaten it even if it was edible. Uber won’t refund me as they say McDonalds are at fault, and McDonald’s blame Uber. There’s no accountability or protection for your cash if you order with the app and things go wrong. So yeah, another £20 and two hours wasted. Don’t bother. This is the worst McDonald’s I have ever used and I’m not even over exaggerating. They’ve never got a full menu on offer and what they do sell or send is inedible. And you can’t complain as they hang up on you. Avoid at all costs.
Really great quick meal, and really budget friendly for somebody not looking to spend a fortune on a big meal out. The food is very nice and comes out very quickly, and this restaurant also offers table service. This McDonald's is particularly good because during peak times, their restaurants can get very busy, but this has 2 floors so there is always somewhere to sit. It also has a lift for people in wheelchairs to get upstairs. Would definitely recommend for anybody looking for a cheap meal out.
I was feeling a bit adventurous and decided to take a solo date to McDonald’s. One thing led to another and I found myself feeling awfully embarrassed as I did not understand the app. However, despite this a lovely young lady by the name of Tori working at the tills sorted it out for me and explained everything beautifully. I was ever so grateful and I had a lovely time with delectable food. Looking forward to coming again.
Do MacDonalds actually interview and train their staff, or just grab anyone off the shelf able to stuff a burger in a bag?!. Suggest you get ‘Jim’ some customer service training as a matter of urgency totally unacceptable aggressive and confrontational behaviour. Not a chance I will ever return to this place.
