The Garden department was satisfactory, but the cafe experience was very disappointing. The food offerings seemed appealing, but the visit was tainted by a few issues. Firstly, scones should be fresh and not microwaved to hide staleness. Secondly, it was frustrating for the server at the counter to decide the strength of tea and amount of milk without asking. This resulted in a cup of hot water and milk, which was not acceptable. Lastly, we were asked to clear our table when leaving, which is understandable, but we had to clean a table ourselves in order to find a seat, as every table was dirty and unattended during our visit. It would have been more beneficial for the staff to address the c...
I visited this restaurant for the first time two weeks ago. It had been highly recommended by our neighbors many years ago, so I was interested in checking it out. I had some coffee and a traybake, which were decent. However, I was surprised when we were asked to clear our own table, as this was the first time this had happened to us since lockdown. I was not impressed with the layout or tidiness of the plants, and there were no staff around to ask for help or advice. The overall appearance of the restaurant was run down and neglected, with rubbish and dirt under the plant stands and weeds growing out of the plants for sale. The plants were not displayed in a way that was advantageous for th...
went to this garden centre, had intended to have a snack so i joined the queue to order and while l was waiting l was watching ...YES the staff were all wearing gloves but couldnt see the reason for this as one girl was handling money and serving food in same pair of gloves so they protect her but not us, money as we know can be filthy ... pot of tea for one was just a mug with a teabag not what l had in mind.. however after this we decided to go for a look around plant and indoor area.. l saw a chair l would have really liked but NO staff to be seen anywhere to help and no prices on chairs and we were there for quite a while,in the end we gave up went elsewhere and now have all we were look...
Was in the cafe today and was appalled. Staff do not sanitise the tables after customers despite what the signs say. I watched as they cleared several tables but never once returned to sanitise them and I find this shocking. They do not give you tap water either you can only buy bottled water or use a dispenser and fill up one of the dirty glasses next to it which again is never sanitised and in these times I find it absolutely shocking. Food was lovely but so overpriced. Sticky tables and unsafe environment. Would not go back.
Réservez une table maintenant
I called in here with 3 friends for coffee. I ordered the Berry fruit smoothies which was advertised at £2.99 on the chalk board but was charged £3.25 at the till. Also ordered a slice of the carrot cake and part of the cake had broken away, so my slice was only 3/4 of a slice but was still charged £2.49. Then to top it off the smoothie was so bland tasted like frozen berries in water rather than fruit juice. We also had to clear our own table when it wasn't overly busy. So disappointed on this occasion.
The food looked and tasted good but when we asked for tap water we were told only bottled water was allowed to be used because of the glasses. It was a shame because the excuse was just pretty uninventive and made no sense given that if covid was to be passed via the crockery, we should be as wary of the mug that our tea was in as anything else. Felt a little ripped off and sad that you could only get water by adding to the problem of one-use plastic bottles.
A very poor cafe experience. My mother and I told off in front of other customers for sitting at a table that hadn't been cleared even though it was a 6 seated table and where we had sat was very obviously clean. Also told we had to go to the toilets and wash our hands other customers staring we felt humiliated cancelled our order and left.
Today, we decided to visit this restaurant and shop. The food options were a bit limited around 2pm, so we may have missed out on the hot lunch items. However, there was a great variety of items to explore in their gift shop. The prices were a bit higher than expected, typical for garden centers. The staff was friendly and welcoming.
Réservez une table maintenant
Very bad formed staff,you could tell some of them hated working in there, bad hygiene,bad food and terrible management.
Love this little spot! Definitely worth 5 stars! Staff were so helpful and food was out of the world
