2 /5
Évaluation
★
★
I went to dinner with a friend, and everything was pleasant until we ordered the slow-cooked beef. Unfortunately, it was tough and difficult to eat. I called over a waitress to let her know and asked if it could be refunded. I understand that mistakes can happen, and she was very understanding. However, when she returned, she informed me that they couldn’t issue a refund. I requested to speak to a manager, and he told me there was “nothing wrong” with the meal. He and his staff had tried it themselves and responded in a rude and dismissive manner. This made me feel quite uncomfortable. He offered me a 10% discount, but I was disappointed with the service overall. I usually enjoy this restaur...