Customer service was terrible. There was only one kid working. We placed our order online, which said it would be ready in 20 minutes. I took 25 minutes to get there, and when I got there, I was greeted by a kid who decided to prioritize cleaning thethree tables and 6 chairs outside witj two lysol wipes instead of helping me. When he finally came inside to provide a level ofservice, I gave him the name on my pickup order. He said he needed to know which delivery app I used because he wasn't aware ofthe name on the order. It's a slow Sunday afternoon, I was the only one in that center. So I was confused as to why he hadn'tseen the order. Anyhow, I told him the delivey app info, at which point...
We were originally planning to go to the LA location a few days prior, but that didn't pan out, so we decided to check out this location for redemption.Wow. Pretty disappointing.SERVICE this was pretty bad. We came in between lunch/dinner rush, but man. Idk if the guy the register was having a bad day, or what. Right from taking our order, I could tell something was going to go wrong. He did not look he wanted to be there, which, I understand, but c'mon. Then I saw the guy burn the grilled chicken, throw it away, and then say they don't have anymore. So I had to go with fried chicken. He was a one man show, so I understood having to wait. Few minutes later, a girl came in to take over. No wo...
The experience was just mediocre. I initially called to place an order, but the customer service left much to be desired. The woman who took my order seemed more interested in her shift ending than in assisting me, lacking enthusiasm and frequently interrupting me. I later ordered online and picked up my meal, but what I got was far from the enticing picture they had displayed. It was devoid of any garnishes, the cheese was subpar, and the meat was tough—almost as if it had been microwaved. I paid $22 for this, which I believe is grossly overpriced for just some fries, sauce, and a small portion of reheated frozen meat. I could enjoy a much better meal for $15 at a nice restaurant.
Got the lemon garlic crab and shrimp Pros: portion is very good! I got the Jr box and it was filling they don't skimp on the crab and shrimp (at least 10 shrimps in the mini box and lots of real crab too)Cons: sooo oily... I don't know what happened but the guy must've accidentally dumped a whole bottle of oil in because there was enough oil to soak through the bottom half of the container and still pool in the box (bottom layer of fries sit in a pool of oil) not sure if I can justify a $30 price tag on just fries (I think I've gotten lobster fries at other places for a similar or even cheaper price)Overall average experience 3/5
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It looks like the restaurant may be closed, either temporarily or permanently. I placed an online order, but when I arrived, I found the restaurant shut down, with a considerable amount of mail stacked up at the door. It seems that their last day of operation was a week ago, even though they were still taking orders from at least two other customers. I hope the maps are updated soon to show this closure.
Not much to say here expect this place is highly overpriced but for no reason. I gave it a try on a whim and glad that I did so I can put it bed. The fries aren’t amazing enough to match what they charge plus the toppings are just there. Example: I got the Nashville Hot Chicken fries. It was just a bed of fries with bigger-than popcorn chicken and some sauce on the top.
Food was on point and plenty flavorful. Young man working the front was extremely polite and helpful. I went with his suggestion and was not disappointed.Regular fries with Garlic honey, lemon garlic, cheese and fried chicken.We will definitely be back.
Hello everyone! During my trip to Cali from Texas, I chose to dine at a local restaurant. The food was amazing, particularly the shrimp and crab. I’d like to extend a special thanks to my server, Donald M.
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Mr. Fries Man absolutely rocks! Ivan makes some amazing food with Love. He came out to make sure we loved the food he made and we did!
The BBQ chicken ranch fries are incredible. The chicken is perfectly crispy, and the sauces are absolutely delicious.
