Il se peut que vous soyez redirigé
"Food was dry, buttered chicken tasted like a cheap knock off version of a korma, overall very bad food"
Téléphone: +441795666645
Adresse: 2 Minster Road, ME12 3JD, Swale, United Kingdom
Ville: Swale
Site Web: http://www.mrindiakent.com/
Lundi: 17:00-23:00
Mardi: 17:00-23:00
Mercredi: 17:00-23:00
Jeudi: 17:00-23:00
Vendredi: 17:00-23:00
Samedi: 17:00-23:00
Dimanche: 16:00-23:00
Plats: 7
Commodités: 12
Catégories: 5
Avis: 1083
I am so disappointed with this restaurant. I had been here previously (prior to Covid once before in a group of about 10 of us and thought the restaurant had done a brilliant job. I thought I would introduce my partner to it last night to have a nice curry out. I was VERY wrong. Saga Phase 1.....Table was booked for 8.30pm. We were left waiting to order for quite a while. Our starters came out just before 9.30pm! We then proceeded to wait for the main meals. These eventually came out just before 10pm! In between this, our drinks were empty (where we had been negelcted for so long . Eventually we managed to order another orange juice and lemonade and another Stella. By the time we had been given our main meals (of which my partner 's chips were cold and had been given a dirty plate we were unable to eat the food due to it being so late. The owner did come over and apologised for the huge delay and said it was not acceptable. He stated he would look after us . So swiftly after not being able to eat the food after having waited 1 hour 30 mins for it, we asked for the bill. We were told by the female manger that she had heard ws had been neglected (her words and that she would give us a nice discount. Saga Phase 2.....we received 2 seperate bills, one for alcoholic drinks and the other for food. The food bill totalled around £70 and this was with the nice discount of £7.81 (10% . The drinks bill was around £14 and detailed 3 Stellas and 1 vodka!!! My partner immediately stated that he really hoped they hadn 't put Vodka in my drink due to the fact that I was driving!! The female manager admitted that it may have been a previous table 's bill and stated that it was a straight vodka listed not an orange and vodka. We are not convinced as orange and lemonade were on the food bill and tbe waiter had previously got my drink wrong and brought out wrong drinks so this makes me wonder what else he got wrong!. The female manager did correct the drinks bills to reflect 2 alcoholic drinks of 2 Stellas but when we challenged her about the food bill, her manner changed. We stated that we were not happy with £7.81 off the bill. She stated that she cant go giving out discounts to all thier customers. I teplied that she wouldnt have to if the service was up to standard etc. My partner asked for the owner (the earlier guy who had said he would look after us . He was nowhere to be seen and the female manager said that she had been sent out to deal with us and that he would not be coming over. I also stated that we were not the only table who were unhappy with thier service as I had asked another table slightly earlier if they thought the service was slow. They immediately stated Yes, very! When I said this to the manager, she said that they were regulars, basically didnt believe me and that she would check everything with Mr (and proceeded to say his name, no respect for data protection and that she was disregarding my comment. We were then made to pay the bills, saying that she wasnt going to do anymore for us and shrugged her shoulders. We felt extremely uncomfortable, quickly paid an extortionate bill for the two meals, two starters, a rice, a bread, poppadoms and 4 drinks (of which half of it we couldnt eat due to it being so late at night , and left. We will NEVER be going back and advise anyone thing of giving this restaurant a go, I really wouldn 't bother. The food was ok but not worth thier prices, the service was extremely slow and the customer service was non-existent.
The food may taste great but the delivery time is aweful. 58 minute wait no food again! Phone to ask where the food is to be told it’s been missed. Not the first time this has happened. The staff are great to talk to, the owner openly aggressive when confronted about the problems!
