Il se peut que vous soyez redirigé
"excellent meatballs! eat: 5/5 service: 5/5 atmosphere: 4/5 .more"
Téléphone: +17804608505
Adresse: 512 St Albert Trail, St. Albert, Canada, T8N 5Z1
Ville: St. Albert
Site Web: http://www.nellosrestaurant.ca/
Lundi: 17:00-21:00
Mardi: 17:00-21:00
Mercredi: 17:00-21:00
Jeudi: 17:00-21:00
Vendredi: 17:00-21:00
Samedi: 17:00-21:00
Dimanche: 17:00-21:00
Plats: 10
Catégories: 5
Avis: 3242
We go here normally for special events have never had any issues or anything odd happen until last night the service was great and the waitress was very nice but when we went for dinner and we ordered Penne alla Nellos with no chicken (as we don’t eat meat then when the food was brought to us it has mushroom in it as well when we had not asked for mushroom, we asked about this and were told it always comes with mushroom (which it does not state on the menu and it has never had mushroom in it any other time when we received the bill we found we were charged for the penne , add brocoli and add mushrooms . Was pretty crazy as we didn’t even want mushrooms in this dish and even checking the menu...
Unfortunately messed up our order witch does happen anywhere but the way they did very little to correct it was very poor customer service. The Manager basically said we arent real customers because we arent dinning in. We had to do all the leg work to get refund bring wrong order back etc...Was a frequent customer but they lost all of my respect and business now.
