I have to say, this was the worst dining experience I've ever had, largely due to the manager, Kevin. He's a tall guy with glasses and dreadlocks, and I want to specify him just in case there are other employees with the same name. I will never return to this restaurant as long as Kevin is in charge. His rudeness and unprofessional behavior overshadowed everything else, to the point that I can't even recall how the food tasted. My husband and I were regulars at O'Charley's, but after this incident, I won't be stepping foot in any O'Charley's again. I find it shocking that they would employ someone as difficult to deal with as Kevin, and I truly feel for the rest of the staff who have to work...
I visited O'Charley's on Broad Street on Valentine's Day, and although the restaurant was very busy, I was truly impressed by the staff. They managed to work under significant stress while maintaining excellent customer service. Everyone, from Ms. Lynn at the cash register to the cooks, door attendants, and waitresses, displayed remarkable patience and organization. I had the opportunity to sit down and observe, and what I noticed was that everyone was in their roles and incredibly adaptable. The food was absolutely outstanding!
Stacy, the amazing Bartender, is AMAZING! She is kind, and a master of multitasking. In addition to taking care of me at the bar, she managed the seating area nearby as well as worked the curbside-to-go operation. Stacy is a WINNER!
Our lunch at O’Charley’s was outstanding. Our server, Keyosha, was one of the finest we’ve ever encountered. I was visiting family nearby and truly wish I lived closer to this restaurant. I would definitely come back again!
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I won't be returning to this restaurant. The service was poor and the food was disappointing. The wait times were really long as well.
Got no service to be seated and the one guy who did come by acted like I was a burden for being there. What is wrong with people...
A nice chicken tender wrap lunch for $9.99 The bench seats could do with a refurbish as all very torn and tired.
We waited 15 minutes to be seated without any staff in sight. A very disappointing experience.
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Disgusting and dirty, service horrible and food was appalling. Where ate the standards???
Jason was fantastic, and the food was delicious! Overall, a wonderful experience.
Repas Familial De Pâtes Au Poulet Cajun De La Nouvelle-Orléans
Cheeseburgers Au Bacon* Filets De Poulet Repas Familial
Assiette De Trempettes Aux Épinards Et Aux Artichauts
Repas Familial De Poulet Frit Du Sud Arrosé De Miel
Nouveau! Crevettes Frites Au Babeurre Pour Enfants
Pommes De Terre Écrasées Et Sauce Format Familial
Gâteau Au Fromage Entier Nature Pour 12 Personnes
Salade De Poulet Tendre Aux Noix De Pécan Du Sud
Assiette De Salade Tendre De Poulet Frit Du Sud
Dîner De Tendres De Poulet Célèbres D'o'charley
