Palm Court Restaurant - Arlington Heights

We loved this restaurant until yesterday. I made a reservation for my wife's birthday and it did not go well from the time we arrived. The hostess was unfriendly and copped an attitude when we requested a different booth from the she lead us to when we arrived. We ordered drinks and a shrimp cocktail both were excellent. We both ordered the 1/2 chicken vesuvio with salads. The salads and salad dressing (ranch) were great. Both chicken dishes were under cooked to the point you could see red when separating the leg from the thigh. The breast was also under cooked and tasted funny. The vesuvio potatoes were very good. We sent back both dinners to be cooked again. When the food came back it tast...

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I had the worst dining experience ever at this restaurant. We waited 56 minutes for our dinner and it never arrived. In the end, we left because we didn't believe it would ever come. We repeatedly asked the hostess and waiter for an update, only to be told that the kitchen was behind. They never offered us any additional bread, salad, or drinks to make up for the long wait. If possible, I would rate this experience as less than one star. It's disappointing because I used to enjoy dining at Palm Court. After this terrible experience, I'm not sure if I would return.

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The service at this restaurant was exceptional. Our waitress was fantastic, taking care of our large party with precision and attention to detail. The restaurant itself has a stylish design and played excellent music.

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The live Jazz was incredible, enjoyed the artist and his talent. Met with a collegue and it was a great evening we enjoyed our dining. I must add the waiter disappeared often without checking on us unfortunately.

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Will, our server, was great. Lots of humor and attentive care. The kind server’s assistant was also prompt and awesome. Bruce, the lead bartender, went above and beyond. The food was fabulous. We loved it!!

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Loved the ambience of the place. Live entertainment was a bonus. Food was excellent. SOCO was one of the best I’ve had. Wait staff prompt and engaging. Definitely going back.

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The Happy Hour specials were only available at the bar or lounge which was kind of weird. It was my wife's birthday and they did give us a complimentary cheese cake.

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Nothing outstanding about Palm Court. Good food, average attention, and a fair atmosphere at a high price.

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We have never had a bad experience at Palm court. Always good food and friendly service.

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I had a fantastic time at this restaurant with exceptional food. I highly recommend it.

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