4 /5
Évaluation
★
★
★
★
Three months between mistakes. I agree. Tonight 5/17/2021, my order as well as other I observed while waiting was not correct. I didn't know my problem was until I got home. If it wasn't for what I heard and saw during my visit, I would have let it go until tomorrow. But my duck was also wrong, so I brought both articles back and spoke to the manager. He was very helpful, I was kind and understanding. Errors happen, dinner rush problems plus computer problems make the rush worse. You work hard. I was not for money or credit, just what I ordered and understand what happened in both mistakes in view of what I observed and belonged while my meal was suggested. An inconvenience to come home, go back, wait, then back home, give this, then eat. But I'm going back. You can make a mistake, but they get it in the end. Feb 2021: Update 3: David went well on his offer. Thanks Update 2: has taken away a star. Will it return when David's offer is up. Update: Second call back to ring for 2 minutes, David answered and offered me a free sandwich next time to make sure. Thank you, David. Supplement: The Broccoli-Mac cheese is terrible. Overcooked pasta, much too much cheese sauce. Guess it's what I'm doing for a late dinner near closing time. I'll never order it again. The normal Mac I had, and it's much better. Placed a pickup order for a full sandwich and full Broccoli Mac cheese. Checked the bag, a sandwich, right sides and the bowl Mac. It's just half a sandwich with paper. Called the store, 3 minutes ringing and no answer then their phone system separated the call. Order 513465901. I am 25 minutes away and they close in 30. Grr. How confused for a “Pick Two” but clearly not and for almost $20 for half a meal, I am frustrated and starving.