Paul - Réservation de table

visited paul’s oxford today as i own my own business, and i had over 50 online orders to complete and process so i knew it was going to be a long day and needed somewhere cosy, warm and full off coffee! started my day off with a delicious caramel latte one gentleman was so kind and very well mannered explaining the different drinks options available to me, in the moment i felt like more of a friend as opposed to a customer, and the other gentleman in the store delivered my coffee with some beautiful latte art! there was such a variety of different food options available and elegantly displayed and i was advised on which ones are both customer and staff favourites which was very helpful i wen...

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The staff here need to be trained on customer service, absolutely appalling, it’s as if they were being forced to work here. They knew we were waiting to be served kept looking at us and ignoring us, when we finally got served we were over charged. She kept saying it’s more expensive to eat in, till I showed her the receipt and she agreed she had made a mistake, no apologies. Went upstairs tables dirty, and the toilets are the worst I’ve seen overflowing sanitary and waste bin, everything needs a deep clean. Avoid

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I had a problem ordering a cake over the website. I contacted them by email and they sorted my order very fast, it was ready for the collection the next day. the next day when I went to the shop, the dame on the desk was very friendly and offers excellent customer service. the cake was absolutely amazing, light and tasty. he made my partner very happy for her birthday and we both loved the cake! if I could give 10 stars, I would!

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Unfriendly staff. They didn't have any change in the register so I had to pay with a card. I offered to buy a pastry and pay with a combination of cash and card, but they refused, acting as if it was a ridiculous idea. There was confusion regarding dining in or taking out, so the barista poured my coffee into a new cup. Despite the delicious sandwich, the experience was marred by the staff and their attitude. Réservez une table maintenant

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I went casually at Paul in Oxford with some friends and we were really unsatisfied with the food and the staff. The cake was raw inside and the staff was really unfriendly and terse, plus they didn't clean the tables that were really dirty. The food is quite expensive and if you dine in they will charge you lot more. I wouldn't recommend this place at all.

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This restaurant is excellent! The food is delicious, the service is professional and friendly, the coffee is fantastic, the atmosphere is clean, and overall it was an amazing experience.

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As ever one of my fave places for breakfast/ lunch. Nice friendly staff and they advised me in my questions about the various pastries! Always a good spot to stop!

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This restaurant is incredible. The staff is lovely and very professional. I want to extend a special thanks to the assistant manager for being so helpful. Réservez une table maintenant

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This was not be one of Paul's best. Pastries were okay but coffee was well below good. Atmosphere was fine but not special.

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beautiful personal, great atmosphere and the most beautiful cake and coffee. highly recommended. a reason to visit oxford.

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