Pettycur Bay Horizons

When we arrived, instead of a friendly welcome, we were immediately asked to put masks on. We explained we were both exempt. Then, after being invited into the main restaurant, instead we were then redirected to tables in the bar area. The table had not been cleaned from the previous diners and pieces of food were underneath. We also noticed a staff member sorting her long hair behind the bar. So, there you go, so much for their ominous 'Masks must be worn ' signage and supposedly strict anti-virus measures when they breach basic hygiene rules. We felt very unwelcome. We are a family with 2 young children and even they detected an unfriendly atmosphere from staff.

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We live locally and on occasion like to visit the holiday park and enjoy the facilities on offer. It's always an enjoyable visit and we feel like we have been on a mini holiday for the day. Booked for a Sunday lunch with the family and we weren't disappointed. Everyone throughly enjoyed their food and felt it was superb value. In particular the kids menu. Steak pie and macaroni were great. Followed by a smashing sticky toffee pudding. All the classics done well here. It's great to see a local , family run business thriving.

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Booked a table on line. Received an automatic email 2 days later to say my request for a reservation had been received and stating in bold YOU WILL BE CONTACTED TO CONFIRM BOOKING. Waited another 4 days but no contact made. Eventually 3 hours before...

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Need to really have a look at how you treat customers. We were told we could order food so took a seat and ordered drinks then told 10 mins later when we chose our meals and tried to order we couldn’t. Even though it was...

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I absolutely love this restaurant views are outstanding staff are friendly food is fantastic, what more could you want

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