"Booked a table on-line via their website and received confirmation email of the booking. When we arrived at the restaurant, which was busy, we were told that they do not accept on-line bookings and that there were no tables available for us."
I visited Phi with friends last Saturday. Upon arrival we were greeted by a young man, who looked at us very rudely when we arrived, even though we had a table booked! We were presented with the menus and noticed the prices were quite high for the area the restaurant is in and also because it’s not like a restaurant, it felt more like a take away with seats inside. I went to the toilet and when I came out my friend was waiting to go in after me. There was a chest freezer outside of the toilet that was open a little, so my friend opened it and it was jam packed full of food. Literally all the food was frozen spring rolls, satay sticks etc. The starters were below average, we sent the salt and...
Today, we ordered a large takeout meal to celebrate my husband's birthday. We requested two of the dishes to be very mild as they were for a pregnant woman and a teenager. While we expected some spice in the meals, out of the 8 dishes we ordered, 4 of them were extremely hot and inedible. Despite adding natural yoghurt to try to cool them down, the spiciness was overpowering. Sadly, we ended up having to throw most of the food away. We contacted the restaurant to express our disappointment, noting that we had requested mild dishes and also mentioning that their website did not indicate that some meals contained chilli. Although they offered to replace the dishes, we declined as we were afrai...
Recently visited Phi Thai Restaurant Liverpool, 7/7a Almonds green west derby. The welcome was warm and friendly. The food was delicious and the cost very reasonable. This little jewel is is in the thrive of west derby, althought there are a number of restaurants tovisit and hope to visit some of them soon. friday we went to pia thia and throughly enjoyed it, the food was full of flavour and the staff happy to advise and recommed. In the restuart you can see the kitchen which in my opion is a good thing showing nothing to hide. The menu is plentiful with a lot of chose, they offer tea time menu as well as rhe main menu with plenty of delious food choices..mmm This was our first time visiting...
I am disappointed to have to leave a negative review for a restaurant that I genuinely enjoy, but I feel it is important to provide feedback. The food was delicious as always, and we received quick service due to the restaurant being empty. However, despite requesting a break between courses, the second course arrived quickly and seemed to have been under a hot light, resulting in the egg fried rice being clumped together after being microwaved. The most unpleasant part of our experience was being forced to witness the Thai Manageress berating and verbally abusing the waitress in front of us for seemingly no reason. The lack of discretion in handling the situation was unnecessary and embarra...
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Turned up without a booking, the restaurant was really busy but we were lucky enough to get a table. Order was taken promptly. Prices really reasonable, drinks and food were cheap, in my opinion. Starters arrived, Thai fish cakes, tempura vegetables and Thai prawn crackers. Starters were really nice, super fresh and well cooked, only slight disappointment was the the Thai prawn crackers….only a couple of thai spicy crackers, the rest Chinese prawn crackers!?! Mains were massaman curry and king prawn pad Thai. Both were really good, nice and fresh tasting. Not enough tofu in the massaman curry and not enough king prawns in the pad Thai, but apart from that, it was really good. Overall, a good...
I was looking forward to our family visit to this Thai restaurant. Unfortunately it was not the best experience. The points below let it down. 1. 1 of the 3 starters did not arrive 2. A main course side dish that was not ordered did, this was sent back, the mains also came with 2 dirty plates. Unsurprisingly these were hastily removed and replaced, but should never have left the kitchen to be seen by a customer. 3. The bill included the side dish that was not ordered and returned. My food was ok, the others in our party enjoyed theirs. Overall, nothing special to write home about and other Thai restaurants do it better. Not somewhere I would recommend to friends or family.
Still love the food here but the service has gone really poor since the English woman who waited on and seemed to manage the restaurant for so long left. The two Thai girls really dont do very well, leaving tables untidy and dirty when people leave. Getting their attention proves difficult as they are too busy chatting and cleaning glasses, even when the tables are piled up with dirty dishes. The woman who worked her for so long previously was all over the customers and very attentive, the change to the current waiting on staff is a dramatic drop in quality and could well put people off, especially walking in to a restaurant with empty but dirty tables.
A group of friends and I visited Phi on a Friday evening and opted for the tea time menu, which offered 3 courses for £15.95. The value for money was exceptional. The food was delicious, fresh, and nicely presented. I appreciated that the mains came with a choice of rice or chips, unlike many other Thai restaurants where sides have to be purchased separately. The staff were friendly and efficient. The restaurant is small, so I would recommend booking a table in advance. I will definitely be returning in the future.
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We love this restaurant. The food is amazing everytime. The staff are lovely if you’re eating in or you can get takeaway. The prawn toast and fish cakes are gorgeous. The egg fried rice is the best I’ve ever had and I recommend the king prawn black pepper sauce.
Booked a table on-line via their website and received confirmation email of the booking. When we arrived at the restaurant, which was busy, we were told that they do not accept on-line bookings and that there were no tables available for us.
