As I approach, I was disappointed to see that only the drive through was open. They were out of cheesesteak pretzels as well as hot dog pretzels. I still ordered pretzel bites, cheeseburger pretzel bites, and nacho cheese dip. The lady at the drive-through told us to pull around front and wait for the cheeseburger pretzel bites as she handed me the nacho cheese dip. As I opened the nacho cheese dip I noticed a hair. I was disgusted and flabbergasted by this. Although I was able to get another one, this was a disturbing experience for me. Then the lady proceeds to hand me a ginormous bag filled with 10 big pretzels. We wanted the little ones so we had to order the pretzel rivets again. We tri...
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The staff was fantastic, but unfortunately, the food was tough and lacked freshness. I ordered a bucket of rivets and a pretzel dog, both of which were hard and stale. I would consider returning, but only if I could get freshly prepared items.
Had high expectations based on the good reviews. However, the food was hard and very salty. I order the pretzel dogs and they tasted like it was sitting there for a while. And the customer service was not friendly either.
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I absolutely adore Sammie! He’s such a wonderful person, and it really shows in the way he cares for his customers. He makes the best hot pretzels in Stroudsburg, PA.
The young kid gave me cold and wet pretzels. I didn 't notice until I got home, or I would have driven back to get some fresh, warm ones!!! Shame!
I received 20 poorly made pretzels and will not be ordering from them again.
Arrived 5 minutes to closing (6pm) and they wouldn't serve me.Ridiculous.
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Very friendly and excellent service. Sam and his staff are the best!!!
Love the customer service, always hot and fresh!
