1 /5
Évaluation
★
Although Pollo Tropical is my favorite grilled chicken chain, their grilled chicken, black beans and white rice is delicious, when it is prepared properly, this Restaurant in particular lacks proper management, personnel training and appropriate cleaning. When I ordered the family value meal of one whole chicken, white rice and black beans, the cashier named Cedric charged me 13.99 instead of 12.99 as advertised on the menu board. When I realized his mistake and pointed it at him, he laughed down in my face and asked me if I seriously want my dollar back. Aside of that I noticed dirty and sticky handrails and the self serve area. One thing is for sure, I will not come back to this location.