I picked up a menu, reviewed it, and chose to order a chicken cheese steak sandwich priced at $8.95. When I went to pay, the cashier told me my total was $13. I was surprised and asked how she came to that figure when the menu clearly listed $8.95. She pointed out a small notice on the wall indicating that prices could vary. I suggested it would be more honest to reflect any price changes directly on the menu. Charging $13 for a cheese steak? That's unacceptable. I requested a refund and decided not to patronize a business that employs arbitrary price changes and lacks clarity in its billing. I had been a loyal customer for over 10 years when it was La Locanda. You've lost a repeat customer,...
I grabbed a menu, looked through it, and ordered a chicken cheese steak sandwich for $8.95. The register person rang me up and said ok your total is $13. I was confused and said how did you come up with that when the menu shows $8.95? She says oh thereis a small note on the wall over there stating our prices are subject to change. So I said well don't you think you should showthat price change in the menu? $13 for a cheese steak? Get out of here, asked for my money back. Not supporting a businesswith arbitrary price changes and truth in billing issues. I used to go to this place for 10 years as La Locanda. You've lost arepeat customer, hope it was worth the 5 extra dollars you didn't get and...
The owner is extremely rude and seems to care more about profits than customer satisfaction. I've never encountered an extra charge for fried onions on a cheesesteak, nor have I ever seen a surcharge for Herr's potato chips. When I inquired about the additional fee, the owner simply replied, "Because I can." This isn't how customer service should operate. I won’t be coming back, and I definitely wouldn’t recommend this restaurant to anyone.
I truly love the pizza from this place. Even though it’s slightly away from the main routes, visiting is always a wonderful experience and absolutely worth the trip. A large pizza is around $20, but it’s genuinely massive—just one slice is enough to fill you up. I highly recommend trying the pizza here, and the garlic knots are fantastic as well!
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We have been ordering delivery from this restaurant for about three years now. While price increases are understandable, we've noticed a decline in the quality of the food. Tonight, the chicken tenders we received were about one-third the size of what we usually get.
Pizza tastes good even cold when eaten later, Not a fan of paying extra for veggies for our hoagies or American Cheese but still tasted good, Small and clean, Ask for menu because there not on monitors.
The owner always tries to overcharge you.Terrible business practice.Been going there for years but my usual order which is usually 6 bucks comes up to 9.50.Never again
Worst pizza I've had in quite a while, I've never seen so little sauce on a pizza probably ever. Nothing like it was a few years ago, sadly.
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The pizza was fantastic, but the wings left much to be desired. They were too chewy and almost impossible to enjoy.
Consistently a good experience. The food is always hot and they have a nice variety on the menu
