2 /5
Évaluation
★
★
The food is fantastic! But it 's overshadowed by the terrible service. I feel sorry for Raimo 's because whoever decided to have their one and only server a gentleman who acts like he 's doing YOU a favor by being there, was a big mistake. My family went for chicken night (Tuesdays) which entitles customers to salad, pasta, chicken dish, dessert and coffee for $21.95. Directly, we informed the waiter, We 're here for chicken. He proceeded to ignore this and recited all the specials barely making eye contact or acknowledging the fact that we knew exactly what we wanted. Then he almost broke a wine glass into a salad as he struggled to open the bottle, which should be done off the table so as to avoid any potential broken class in food and/or on table. But the food is great, and it 's a shame that the restaurant is empty. I can see why while they have a great product, the server is truly a turn off. With only 5 other customers to serve, he was asked 3 times before he brought over the grating cheese. Anyway, the young man who was bussing was super nice, kind, considerate, but hadn 't a clue what he was doing/how to serve. Who 's to blame him; he 's not being trained properly. I can only imagine the instruction (or lack thereof) from Mr. Lead Server. Anyway, you 're doing a disservice to your business, your customers, and to this head waiter. Tell him to shape up or find some other restaurant. Do yourself a favor. It 's negligent to keep people in positions in which they 're incompetent.