Il se peut que vous soyez redirigé
"My party last Saturday everyone was so happy whit the food is awesome ?"
Téléphone: +19058950077
Adresse: 17725 Yonge St #111-112, L3Y 7C1, Newmarket, Canada
Ville: Newmarket
Lundi: 11:00-20:00
Mardi: 11:00-21:00
Mercredi: 11:00-21:00
Jeudi: 11:00-21:00
Vendredi: 11:00-21:00
Samedi: 11:00-21:00
Dimanche: 11:00-20:00
Plats: 6
Commodités: 4
Catégories: 5
Avis: 781
Horrible service and unprofessional owner.If i could give a 0 star i would.My boyfriend had called and ordered a chicken meat ball sandwich, i went to go pick it up for him. When i had got there the bill was a total of 25$ with a tart and a shrimp cake. I thought that maybe he ordered two because the sandwich’s are 10.99 each. Once i got back and opened the bag it was a whole chicken which is not what he wanted. He called them and told them this isn’t what we ordered and the girl said that they can not do anything about it but he can buy a sandwich if he wants and get the pudding on the side for free. We ended up going back to the store to speak with them in person. The girl who was working don’t get me wrong she was really nice but she kept going back and forth talking to her owner in the back and coming back out. I asked if i can speak with her owner but she wouldn’t come out from the back. the worker was told by her owner that she would have to pay for the sandwich and we can get it for free.. Which is absolutely ridiculous… why would she have to pay for the sandwich? You don’t want to take the chicken back and give a refund for it so you make your employee pay for the sandwich? Absolutely ridiculous. I’ve been to many restaurants and never experienced something like this. If your customer had asked for something and the order was wrong you either give them a refund and take the food back so they can purchase what they actually wanted or you tell them to keep the chicken they paid for and give them what they actually ordered for free because it was a misunderstanding over the phone. And the fact that the owner didn’t even come out once to speak with us was so unprofessional. I had ordered a chicken meat ball sandwich from here just 3 days ago.. my boyfriend would always order over the phone from red rooster in newmarket and never had an issue. But todays experience was insane and we will never be going back here again. Highly do not recommend going here.
