Il se peut que vous soyez redirigé
"Sehr gutes Essen nette Bedienung"
Téléphone: +41522123030
Adresse: Schweiz/Suisse/Svizzera/Svizra, Switzerland, Swiss Confederation, 8406, Winterthur
Ville: Winterthur
Site Web: https://www.castelloristorante.ch/
Samedi: 18:00-23:00
Plats: 4
Catégories: 5
Avis: 1167
We were there for lunch today. If everyone had ordered menus, the lady asks one after the other for soup or salad? Two people like to say salad and the others like soup. At the end the bill came and the gentleman from the service asked who had the two salads, which were not part of the menu and had to be paid for separately? We explained the situation but there was no trace of understanding, not even from the order lady, who instead vigorously denied the misleading ordering question disappointing from a human point of view, apparently there is no need to keep customers here in the long term.
When booking a table by phone the staff was not sure about the opening hours and referred to the website......! The website was not updated.....! Once in the restaurant the waiter has tried to insist in his preferred food only when he was told by my guest to shut up we were allowed to order the food we wanted to eat. Obviously the service then was unatentive, slow very unprofessional. The food itself was very good but this was not enough to retrun.....!
