Rush Bowls - Réserver une table

Went here everyday for three weeks straight ordering a grain bowl, had excellent customer service from the same girl. Ordered a grain bowl Saturday no problems. Sunday I order a grain bowl via website for delivery as I have many times before. Order arrives missing requested sauce, lacking flavor and ingredients and as a wrap and not a bowl. When I call the store, the employee (whom I’ve never dealt with before) gives me attitude and tries to argue with me about my order before hanging up on me, and and not answering again. When I reached out to corporate I was told no to a refund because they talked to said employee and that they “can’t make something they don’t have.” Which is weird, because it was on the menu like it always was before and I don’t recall anyone reaching out and telling me it was unavailable or asking what I would like instead. Perhaps a refund? Scott at corporate offered a “free bowl” which is odd for someone who just said in the same sentence they don’t offer them anymore. I don’t want anything free, I want a refund which they refuse. Talk about poor customer service skills from all involved and ZERO resolve. I will not be returning. Corporate really needs some problem solving skills and help with comprehension. If you want to be respected don’t go here. They don’t give a hoot about you, just your money. And the smoothies are terrible.Edited to add- I wanted a refund for the bowl I ordered and didn’t receive. $12. After I received disrespectful, poor customer service I requested a full refund. A business also cannot survive hiring people with zero customer service skills and the owner themself having zero knowledge on how to resolve an issue that was so small and simple, instead turning it into a big deal. Way to go!

• Utile
• Pas utile
• Répondre

Love this new healthy place i found. The choices are great. Each bowl smoothy description looks delightful. Cute little place with great healthy options. The staff was great, the place was nice. It all adds up to a great place to check out if you're in Lakewood. We plan on trying more of their items. Check them out.

• Utile
• Pas utile
• Répondre

I love Acai bowls! Ordered Beach bowl and Asiago Chicken wrap. An excellent healthy meal. ?The Beach bowl with Strawberries as topper. It's a healthy treat/ dessert and it doesn't weigh you down. ?327 CaloriesAcai, Banana, Mango, Guava JuiceToppers: Granola, Honey 1 Topper

• Utile
• Pas utile
• Répondre

Good food. Nice people. *DO NOT USE THEIR APP IF ORDERING FOR DELIVERY*. I ordered some food, it sat for 25 minutes, I got a call from some Lyft driver saying they don't deliver food. Until they work out the kinks, just use doordash

• Utile
• Pas utile
• Répondre

Yummy Açaí bowls (beach bowl) I ordered low fat milk add agave sweetener so yummy the girl on Sunday 03/12/23 was really sweet she had good energy experience is 10 bowl she made was 10 ??

• Utile
• Pas utile
• Répondre