Il se peut que vous soyez redirigé
"Food: 5 Service: 5 Atmosphere: 4"
Téléphone: (+1)8025658292
Adresse: 50 Randolph Ave, Randolph I-05060-1163, United States
Ville: Randolph
Site Web: http://saaprestaurant.com/
Lundi: 12:00-14:00
Mardi: 12:00-14:00
Mercredi: 12:00-14:00
Jeudi: 12:00-14:00
Vendredi: 12:00-14:00
Samedi: 12:00-14:00
Plats: 42
Commodités: 15
Catégories: 5
Avis: 957
I have heard so many great things about Saap that I was very eager to visit. I made an online reservation 2 weeks in advance for a Friday night dinner date with my fiance. A reminder was automatically sent to my Google Calendar for 7pm. We showed up at 7pm but the waiter could not find our reservation. I was confused, and hurriedly checked my Google Calendar and showed him that it said 7pm. Then I checked my email and saw I had been given a different reservation time in the email, for 6pm. I felt terrible and I apologized for the confusion, as there clearly was a glitch in the online reservation system. The waiter looked very annoyed and informed me You really should check more carefully next time then reluctantly handed us a QR code (for the online menu) and told us to sit anywhere we 'd like. We felt very unwelcome as we sat down, but were glad that we could still enjoy some delicious food. We ordered 3 dishes, which took quite a long time to be served, similar to many other reviewer experiences. I was delighted to see that the dishes were full of protein and fresh vegetables and were beautifully presented. However, the flavors were quite disappointing. The soup was far too sour and salty, the noodle dish was bland, and the panang curry had almost no heat (I had requested spicy level 4 out of 5). We ate our meal, but it was not what I hoped for from an award winning restaurant. As we were paying, I apologized again for the confusion with our reservation and thanked the server for accommodating us. His response was Well you really should be sure to check next time . I can overlook the food not being perfect. I understand that everyone has an off day and I know that finding restaurant help in rural VT is a challenge right now. But the way the server treated us was unnecessary. It was an honest mistake, but he truly made us feel like we were an imposition. For that reason we have no interest in returning.
Like many reviews, we were excited to try this restaurant, so we made a reservation 2 weeks in advance. Sadly, the food was nothing to write home about, and the service was incredibly slow. The plus, the server was friendly and pleasant. Our small plates as well as our entrees came to the table all at once, which is not a dining experience anyone really desires. We relocated from San Francisco Bay Area, and I would place this Thai restaurant near the bottom.
If I could give it no stars I would. I was passing through Randolph and have been wanting to try this place as I hear it is good. I arrived right when they opened. They sat a family ahead of me. I asked if I could order 2-3 dishes to go. They said No even after I told them I was willing to wait and didn’t expect it to be ready right away. Terrible vibe. Terrible customer service.
