Never came again!!!!! Very bad dining experience. Google map shown the closing time was 10 pm, we drove there and they told us the closing time was 9:30. We sat down around 8:40, and ordered everything within 5 minutes. The food came out quickly, and there was a server came and helped us cook the meat on the table, we told her we would like to cook it by ourselves. The server kept saying their closing time was 9:30 multiple times, but the time at that moment was only 8:50 something. We definitely would finish and leave by 9:30. Then she left without saying anything. We were so confused, we didn’t even know if she still wanted to cook by herself or what did she want us to do. And never came b...
We came here for a dish my wife, who is Korean, was looking forward to. I mean after all, it is on their menu. Nope. Not available. The waitress told my wife if she wanted that she should go to a different restaurant or Hmart to get the ingredients to make it herself. No sorry, Nope just go somewhere else. This place is very deceiving, they claim to be a wood charcoal BBQ, and while there are a few pieces of wood in the middle of the table, it is gas making the heat. The food should be much better for what they charge and just a few dishes of bancan is all you get. The worst thing about this place is the service. The servers are slow, rude, and don't seem to care if you get fed or not, proba...
Our waitress was very rude. She didn't even let us finish ordering our meat and just walked away. She was very unprofessional and place a raw meat plate on top of our soup that we were still eating. I read the comments before coming here and decided to give it a try regardless of the bad reviews. But I got to say, first time and last time coming here. I wouldn't recommend this place to anymore. The food wasn't that great and you can only order three meat at a time. Extra charge if you want rice and lettecu on the side even though you got all you can eat. Automatic 20% extra charge if you eat all you can eat. They don't come check to see if we need anything else. This was a really bad experie...
DONT COME TO THIS PLACE UNLESS YOU WANNA TREATED BADLY AND POORLY. DONT WASTE YOUR MONEY ON THIS RESTAURANT. The staffs are so rude. Costumer service was soo bad. Seated right after but took soo long for the food to come( it was not busy) And they gave us a wrong order and we ate without knowing and they forced us to pay for the wrong given food since we ate. The food tasted so bad and portion size was so small. And after the service when we asked for the check they automatically charged tip. We were about to argue for the gratuity tip because we dont wanna pay for treated poorly. THIS PLACE REALLY NEED TO CHECK ON THEIR STAFFS. IF I KNEW I WOULD HAVE CHECK THE REVIEW AND NEVER COME HERE.
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San Soo Kab San used to be my favorite restaurant, and I frequented another location. However, my visit today was disappointing. I've been to many restaurants, but this was the first time I've been charged $1.50 for each to-go box. The service was terrible; they constantly reminded us that they closed at 9:30 PM, even though we were the only table in the restaurant. Despite having just three diners, they automatically added a 20% tip without providing any service. They even turned on the grill for the BBQ without any notice. This is my first bad review ever, and I feel compelled to share my experience.
You guys are over dramatic ! Service here are fast and good. Do some homework before you come here ! Before I came in I read few reviews and got scared that I might picked the wrong place turn out just fine!!!!We didn't do AYCE because my friend wasn't that hungry.If you want to do the grill you at least have to pick 2 meat.They charge for to-go boxes. $1.50 per one.Short ribs are bit pricey.Just do some basic homework of k-bbq and this place would just be fine.Ppl who dinner in here are mostly Korean so you can tell is a legit one.
I am so excited for the the best Korean BBQ here cause I was very like this restaurant. But I wouldn't recommend this place anymore, the service are dreadful, rude unprofessional. They rush us out after we promise we will be quick and they were not providing any box for the rest of food. We have to beg them to get a box or pay out of pocket for have a to go box. I just find out why only one table dining there which is us). Even though have all you can eat, any special price, the business still low amount of customers.
Five of us, bill came with a 20% tip added. That's my normal tip however I hate it for them to added on there... Especially the service was sllllooooow! They came a total of five times, one when we order, three time when they drop off food and fifth time when they gave me the bill lolThe small plate, no more refill as we were charged lolFood was average and portion was smallllll lol
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The portion sizes were only about half of what you'd expect. The waitstaff was rude and seemed to expect large tips despite providing poor service. Given the quality of the food, it's definitely overpriced. I had a bad experience here a year ago, and my recent visit was just as disappointing. I would recommend avoiding this restaurant.
The food is bursting with flavor, and the service is excellent! There is a wide variety of fresh sides that seem endless!
