I typically enjoy this restaurant, but today they closed before 9pm, which was a new issue for me. I arrived at 8:38pm, with plenty of time for them to make a smoothie. I'm not sure if the manager is aware of this problem, but it needs to be addressed. The employees did not acknowledge me or answer the phone when I called to confirm their closing time. It is not fair to those who have been working all day and want a smoothie after their workout. I work from 9am to 6pm and go to kickboxing across the street from 7:30pm to 8:30pm. I was really looking forward to a good smoothie but was disappointed tonight. I am a rewards member, but I may need to find a different smoothie place. It is unfortu...
The staff is unprofessional. It?s it?s called Smoothie King you should be able to substitute if you can?t have milk. It?s called customer service accommodate the customers needs. The two staff were not professional at all they need to be trained better too relaxed. I would not be returning and letting my friends know as well. At the end of the day it?s customer service and if you can?t accommodate a smoothie by substituting milk and a different fruit that?s a problem. You have a great name and smoothies don?t allow employees to mess it up !
The service inside the restaurant is excellent! However, the app is very frustrating to use; even after downloading it, I couldn't place an online order. It's hard to believe! As a result, I had to sit and wait for 10 minutes. They really should consider hiring another person to answer the phone, as it seems to be out of service. It feels like the owner might be stuck in the past. I would recommend ordering in person only.
I do not recommend this location.While all the parking is on the east side...and there is actually a door for entrance with the OPEN sign clearly displayed, and illuminated........they make customer walk all the way around the building where there is no sidewalk to enter the building.Great location, if they would grant access to patrons, as well as advertise public facing the windows the proper hours of operation.
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This place has the best smoothies on the Island, HANDS DOWN. But way more than this I say here and watched Rob (a stellar employee at this store) make orders for quite literally dozens of people entirely by himself. No help. No other staff present. Just him. That kinda grind deserves utmost respect.
I enjoy going to this restaurant because it is never too crowded. The staff is friendly and there is an electric car charging station right in front of the building.
While the app may have some flaws, the team at this Smoothie King really delivered. I appreciate the fantastic customer service and tasty food.
My review has been edited due to plastic found in drink and quality and flavor concerns. I make my own smoothies
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Delightful experience, cheerful customer service and smoothie was on point, my go to spot when in the
I always go to this place with the wife after a work out session. Staff friendly and out going.
