I have a one-year-old and a two-year-old, and this was my first time taking them to Sonic Drive-In’s playground. I really love the play equipment—it’s very child-friendly for little ones. At most play areas, I have to help my kids climb up and constantly watch to make sure they don’t fall, but here, my one-year-old could easily reach the top on their own. The playground is gated, so I didn’t have to worry about any falls. There are different types of slides, and the floor is covered with sand, which my youngest absolutely loved. There’s also a covered seating area with large fans that provides a comfortable spot for parents to watch while staying cool. The only thing I would suggest is to im...
Over the past few months, my experience at Sonic Drive-In has been disappointing. One day, my mother placed an order and had to wait 30 minutes while others were served before her. A few weeks ago and again last night, it took at least 10 minutes to get a response after pressing the service button, even though it wasn’t busy and it was around 7 PM. The staff were rude, speaking as if they were in a hurry and only half-listening. I shouldn’t have had to repeat my simple order. When the food arrived, the ice cream in the churro shake was melted with no caramel, and many of the churros were soggy and cold. After giving them multiple chances, I won’t be returning. It felt like wasting nearly $32...
The customer service at Sonic Drive-In was disappointing. I ordered a cheeseburger kids' meal with only ketchup from the menu, but instead received a hamburger with all the toppings. After reordering, I got a hamburger with just ketchup, but when I asked for ketchup packets, the manager never brought them. It wasn’t until I requested to speak with a manager that I finally received the correct burger. I also ordered BBQ sauce for the kids' meal but never got it. Additionally, none of my bags included napkins, so I had to ask for them at the counter.
I?ve been there 5 times this last month where they have me sit at the drive through menu for 15 minute without even greeting me. Without a doubt this restaurant has the worst staff of any I?ve ever been to, not just as a sonic but as any food establishment.They constantly mess up orders and ignore you until it?s convenient for them to talk to you. I?ll be taking the extra 10 minutesto drive to the hwy 80 store from now on.
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My husband wanted a Snickers Blast, so that's why we ended up here. I tried the Reese's Blast and wished I had ordered two—it was that good. Each bite had the perfect amount of candy. We also ordered mozzarella sticks and tater tots, which were hot and fresh. The wait time was short. It's a great spot for a quick midday snack. The service was excellent, and overall, we had a wonderful experience.
Nasty attitude like she didn?t understand because they are new or some but you don?t come at your first customers like that she had on a red shirt and a purple yarn in her head and I had to get my order remade in the morning or my money back she just close the window on me like Omg I thought the double stuff Oreo blast comes with extra Oreos and ice cream why is there more ice cream than oreos
This sonic location has went from the best to the worst. The service is rude and slow and they often say they don't have menu items. You don't get the sauces that come with your items. You get two napkins and often have to call for straws. My 5 star review is now a 1 star. I avoid this location and go to hwy 80 or to richland if we want sonic.
I really enjoyed this restaurant. The outdoor play area was a great place to let my son run around and stretch his legs after a long journey. The food was hot and fresh, the shakes were tasty, and the staff was friendly.
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This is what I paid all that money for! Horrible. Asked for fries, got tots. Tenders were burnt and hair. Bread looked chewed.
Love sonic great food, need better workers it took a hour to get my food. They gave me my food because it took so long
