I was in the harvest moon orpington high street I had a limit of 4 drinks. I had 3 then had ordered 2 pitchers online for me and a friend. 5 minutes later a member of staff can over and said that one pitcher counted as two drink so we asked for one to be cancelled and refunded. Another 5 minutes later after then watching them make the drinks they bought over the drinks and said they had already made them. I went over to the duty manager Hollie. She then said you either get a refund for both or take them or get out. I then said o only wanted 1 refunded and she said okay I’ll refund them both and you can get out. I then stood at the bar as she then ignored me and said get out.
This restaurant is not even worth a single star. The staff broke a plate and bumped into me. The plates and cups were dirty, and the service was terrible - they took away our plates without asking while we were still eating. The chicken was bland, overly salty, and rubbery. When we went for dessert and returned, our cups had disappeared and were replaced with dirty ones. The food trays were not refilled, and the dessert section was empty. This restaurant used to be much better but has clearly declined. I will not be returning.
I visited this restaurant on a Saturday afternoon with my extended family. It is highly recommended to make a reservation in advance. The food was decent and reasonably priced, but I was disappointed with the variety of options available at the 'world buffet'. It mainly consisted of Chinese dishes, sushi, curry, pizza, and desserts. I have heard that there is a wider selection in the evening, but I doubt I will return to try it out.
I had a terrible experience at Spoons Restaurant where they served me undercooked, overpriced meat. It was the worst dining experience I've ever had. I have reported this to the appropriate food agency. I recommend double-checking your food before leaving or paying at this restaurant.
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We came to this place for lunch. we heard about this restaurant from a lot of people. Well, we were not disappointed. the crew were so friendly and we had an excellent feeling. The meal was fresh and delicious. We had a great time and we will visit this place again. Recommended.
Horrible decor, no ambience- just full of guys eating. No women. Buffet is composed of 4 dishes on a small rickety stool. Not welcoming at all. We walked out and ended up in Mama Africa on Watford way- much better!!
A old man that works at spoons is poor gives no help and is real rude wouldn’t rate it ,it wasn’t help full and the old man that tried to help us was messing us about and was rude and was in my face all the time
I eat in this spot a lot since I work nearby. I got to say the customer service is always fantastic and they keep the spot well organized at all times. Rates are reasonable and they serve generous portions.
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Good service, not a very nice atmosphere though. Both me and my partner have woken up with food poisoning, not nice for what we paid! :
Been for lunch yesterday and was for the first time and was impressed. Good service and good food.
