Il se peut que vous soyez redirigé
"Love them, but hope they unionize… this year. Otherwise may have to find another place :"
Téléphone: +15162565668
Adresse: 640 Franklin Ave, Franklin Square I-11010-1108, United States
Ville: Franklin Square
Site Web: https://www.starbucks.com/store-locator/store/14912/
Plats: 0
Catégories: 5
Avis: 2884
Re: Delivery order: (A) A few weeks ago, I ordered two coffees, one with milk and one with almond milk. Got two coffees, but NEITHER CUP WAS LABELLED (except with my name and 1cup out of two, etc). (B) Last week I ordered coffees and a blueberry scone and banana nut bread. NO SCONE WAS DELIVERED. (C) This week, I ordered 2 coffees, one with milk and one with almond milk. GOT TWO WITH MILK. Last two times, I tried calling the store non stop, but no one ever answers! Ever! What’s up with that? I am frustrated!
This Starbucks is extremely busy and sadly understaffed and overworked employees. They 100% do their best!! Most of the employees I interact with are very nice Esp today 1/14/23 @8:15am. I’ve witnessed people yelling at them because their mobile order (which is probably one of 300 ordered was not ready. I have no idea how the mobile orders work but cut these people a break. If you are in that much of a rush and running late getting a Starbucks coffee should Not be your priority!
If I could give 0 stars I would, this location just has the worse baristas. Not very welcoming and the drinks are not that good. I’ve given this location enough tries and I will never come back. Very unprofessional and lack proper customer service skills. If you don’t want to work there find another job. Simple! I don’t care who from this location responds to my review but this is the truth! Train your employees or take careful consideration during the hiring process!
I went in to get my birthday drink and for some reason I was having a hard time on my app. Both Sal and santina, provided me with excellent service. The level of help given was outstanding. I appreciated the wonderful customer service provided by these two individuals. The wait time was swift and my order was fresh and enjoyable to the last drop! Thank you again for a wonderful experience!
Ordered on Uber Eats and they do not package anything properly. The driver dropped everything because they packaged 2 iced drinks into a brown paper bag. OF COURSE ITS GOING TO RIP! SMH. They took forever to even prepare 2 drinks. Will never again be ordering from them again.
they do their best, but beware this central location has a crazy influx of mobile orders before 9am, one may get a notification that your order is ready, but it?s just your egg bites, your drink maybe a dozen orders down. tip these folk well; they are doing the lord?s work
