The worst Starbucks experience I've ever had. first I went to drive thru waited for about 15 min, but the line was not moved. then I decided to go to the load and thought it would be faster. I was disappointed. in the load were all baristas roared, false commands, redoing orders, etc. then I saw that one of the baristas grabbed a cup by placing their hands in the cup. After waiting for about 15 minutes, I asked if someone was working on my order. one of the baristas told me that they lost my ticket. that made me angry. I went to the manager and asked my money back. I complained to the manager about baristas who put their hands in the cups to make the drinks, but I don't think it was register...
As a former Starbucks employee, I have had my fair share of experiences and challenges with the company. However, I believe that their recent changes have been for the better. They have implemented new guidelines during the COVID-19 pandemic and have a strong support system for their employees through the partner alumni network. I recently visited a Starbucks location and was impressed by the service I received. The barista went above and beyond to ensure my drink was made to my liking, even offering me extra cinnamon powder. The atmosphere of the store was great, although the drive-thru can be busy, especially in the mornings. Overall, I had a positive experience and would recommend this St...
I genuinely enjoy the early morning service at Starbucks, particularly from Hung, who is consistently cheerful and accommodating. He always makes sure I get exactly what I want with his attentive inquiries. This location is conveniently situated next to my girlfriend's place, so I visit often for coffee and other items from their menu. I've never had a bad experience here. It's also worth mentioning that they have a drive-through option, which I think is the only choice after a certain hour, as the inside may be locked near closing time.
Horrible Starbucks Store I love Starbucks in general but this time not only was customer service bad but the wait time was more than 15 minutes and to top it off when I got to the window what I had ordered they had to run out so they were supposed to give me a refund and it’s been two days and the refund has yet not reflected back on my card oh and they only take card because they don’t have change ????
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I would like to extend my heartfelt thanks to this Starbucks for their exceptional service. Although I can't recall the name of the wonderful young woman who assisted me, she truly went above and beyond while I was rushing for work. I appreciate her and the entire staff for their remarkable hospitality. And of course, a big shout out to Starbucks too!
The chai at this restaurant is simple and well-prepared. The ambiance is rustic and relaxed. I visit once a month and on my last two visits, there was a disturbance that required the police to be called. However, the staff handled the situation as discreetly as possible. It was a bit unsettling, but overall a good experience.
I often find the service and cleanliness at this restaurant to be lacking. The dishes are not up to par either. I only come here as a last resort when other options are unavailable. Despite multiple complaints, the management has not made any improvements. Sherman Way in Winnetka, please step up your game.
If you are using credit card, mame sure the drive in is accepting it because sometimes the machine could be down. You can alwys use card payment inside. (Something does not compute).
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The drive-thru service was extremely slow; we ended up waiting for 5 minutes before anyone approached us to take our order.
The manager went out of her way to make sure we were good. It's the little things I really appreciate.
