Unpleasant Experience at StarbucksI am writing to express my disappointment with the recent visit my friend and I had at the Starbucks located at 8010 Gramercy Blvd. Our experience was marred by the rude behavior of the cashier name PAULETTE and the apparent discrimination against guests using the Starbucks rewards program.Upon entering the store, my friend and I were excited to enjoy our favorite Starbucks beverages. However, the cashier's attitude immediately put a damper on our visit. They were incredibly impolite and dismissive, which left us feeling unwelcome.This kind of behavior is unacceptable and goes against the principles of good customer service that Starbucks is known for. As lo...
I used to visit this restaurant every day for coffee, and today was no exception. However, the coffee tasted very unappealing. When I asked the barista to remake it for me and my husband, she questioned why. I explained that it was too bitter, to which she suggested adding vanilla and shaking it. Despite her efforts to improve the drink by adding cold foam, it still did not taste good. I decided not to ask for another remake as she appeared irritated. Although I used to love the coffee here, I will now have to look for a new location to satisfy my caffeine craving.
Starbucks consistently delivers a reliable coffee experience with a diverse menu. The cozy ambiance and free Wi-Fi make it a great spot for work or casual meet-ups. However, prices can be on the higher side, and crowded hours may impact seating availability. Overall, a go-to for quality coffee and a familiar atmosphere.
I ordered a pumpkin bread, and the worker didn’t asked if I wanted it warm and I didn’t mentioned either, so when I asked her, I wanted the bread warm she seem annoyed and she made faces, so, I hope I’ll never go back there again, she was having a bad day or something! ??
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I have had consistently good interactions here, and need to shout out Reza for the amazing service. The consistent optimism and joy, and the ability to turn a transaction with a customer into a friendly conversation is why I am writing this
they need to train employee well before they get this job. And dont find excuse to explain their mistakes！ I knew what Flat white gonna be after 5 mins picked up！ very unfriendly front
Should stay open a bit later... The community would like that very muchParking: This is the only one thing that keeps me from going there more often
Food and coffee are good. The service seemed a little disorganized. Probably best to order via app.
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Iam was so friendly and great with my order! Would come again!!
Great customer service so early in the morning great place.
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