I absolutely reported this incident to Starbucks customer service. I ordered an Impossible sandwich because I haven't eaten meat in seven years. They handed me a bag with an Impossible sandwich sticker on it, but inside was a regular sausage, egg, and cheese sandwich. I only realized it wasn’t the Impossible sandwich because I recognized that the bread was different—I've had it before. On top of that, I was driving for 22 hours with my dogs in the car, and I had to go inside to get them to fix the mistake. The reason I chose Starbucks in the first place was that I trusted them, and I can't go into the store because of my dogs.
Welp, that’s all folks!! You can thank every employee who worked here and their even worse management. This store underperformed so badly and the employees were so horrible that corporate has decided to shut this store down. Too many negative reviews and comments along with the horrible attitudes of the workers has gotten this place shut down. Forget about attempting to hire new management or hiring new employees! Corporate has deemed this store a failure and has pulled the plug on this store. That’s so pathetic that corporate Starbucks allowed these horrible employees and management run this place into the ground.
Being perfectly honest here, this store is my go to location, but I find myself heading to the University Starbucks more often than not. Location is often out of goods (mocha, flavors, cake pops, etc. and order ahead is often not working. Will echo what others have said, goods listed as out of stock through the app are available at store.It's time for an alternative location nearby or a shakeup at this store.
I ordered 2 breakfast sandwiches an a trenti refresher they placed the food in the bag with the drink nothing covering the hole the drink spilled an ruined almost 30 worth of service called they said I had to take it up with Uber eats Starbucks make sure drinks are secure so food an drinks are protected throughout transport if you are going to participate in food delivery services
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While the baristas at this cafe are delightful, the service is incredibly slow, often taking 30-40 minutes. I'm not sure what can be done to improve service times at this location, but this has been the norm for the 2-3 times I have visited. Despite the slow service, the baristas are great. I just wish the wait time was shorter. <3
The last few times I have tried to get a drink it has taken 20+ minutes for one drink . I waited for 15 today and still wasn’t ready so I just left . The time before I waited 25 minutes for tea. DUNKIN may not be as good but at least they are much quicker !
They start a conversation every morning, and it honestly makes my mornings. Coffee is always a good reason to wake up, but I look forward to going to this Starbucks.
Today, the coffee I ordered was not up to par; it did not taste right. Additionally, they mistakenly used regular milk instead of oat milk in my beverage.
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Just waited 27 minutes for a tea. 27 minutes. They need to clearly adjust some things here, waiting nearly half an hour for a drink is an issue.
I ordered an Impossible sausage because I don’t eat meat, but I received a regular sausage sandwich instead. I wasn't even offered a refund.
Sandwich Au Blanc D'oeuf Sans Cage, Allégé En Gras Et Au Bacon De Dinde
Sandwich Petit-Déjeuner Au Bacon, Au Gouda Et Aux Œufs
Déjeuner Sandwich Aux Tomates Et Mozzarella
Déjeuner Sandwich Au Poulet Caprese
Biscotti Au Pain D'épices
