This restaurant no longer has a drive-thru service. Customers must go inside to pick up their orders or choose carry-out. Orders are placed online, through the app, or using the kiosks provided. Despite the lack of a traditional ordering process, the food is still of good quality and prepared quickly. The staff working during my visit were all very helpful and respectful. They even gave us extra onion rings as a gesture of apology for a slight delay in our food preparation. The interior of the restaurant was a bit dingy and dirty, but it was late in the day.
I was double charged for a meal at this restaurant and despite numerous attempts to get a refund over the past month, I have had no success. Every time I contact them, I am told that the store manager needs to handle it, but nothing has been resolved. I have reached out to my bank and spoken to the franchise manager, who said that the money may not have even gone through. I was charged an extra $30 for no apparent reason and have yet to receive a refund.
I didn't see any cars. Should have been my first idea. I ordered a burger and onion rings. Both were so greedy and so terrible that I threw the whole meal in the garbage. Probably the worst burger I've ever taken a bite and thrown away. Please, boys, do better. That was a waist of time and money. Will never go there again. And from the view of the parking lot everyone else becomes. How do you stay in business? That was pure yuch!!!!!
On a busy Sunday night, we were informed by the waitress that there would be a slight wait. We were fine with that, as we are from Abilene and do not have a Steak 'n Shake nearby. The food was great, and our waitress was extremely pleasant and friendly. Every time we have visited, it has been a wonderful experience. Thank you. The food was impressive and fresh.
Réservez une table maintenant
Always a great meal went with my family since we don't have them in NM. It was great you can tell they had a rush right before we got there. Service was great, food was great only thing is we had to ask for a few tables To be cleaned. Staff rushed out and cleaned a few tables. Overall it was great service and food!!!
Diving is a great environment, fairly clean and quiet, good distances so you don't have to sit too close to everyone and the staff was very cool and accommodating. I also loved the shake in a high glass instead of a polystyrene-to-go-coupFood: 4/5
I didn't have high expectations for the food at Steak and Shack, but I was pleasantly surprised. The comfort food had decent flavor and the service was quick and friendly. I would definitely consider coming back for a fast and affordable meal.
Came for the seconed time, and im way more dissapointed than the 1st trip. The shakes had less flavor and the burgers were a bit overcooked. 2/5 for this trip, i feel it really depends on whose in the kitchen for the taste of the food.
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The food is tasty, but a bit pricey. The service is lacking, yet the self checkout still asks for a tip. The oddity was having to scan a QR code to use the drink machine. It's a bit strange.
GREST LOCATION GREAT SERVICE AND GREAT FOOD ME AND THE FAMILY JUST LOVE IT. WE DONT HAVE ONE ANYMORE IN LUBBOCK WHERE WE ARE FROM .WE USED TO EAT IT THERE ATLEAST 2 TIMES A WEEK .Food: 5/5
Steakburger Avec Garniture De Qualité Supérieure Aux Champignons Et Oignons Grillés Avec Fromage
Steakburger Grillé Avec Garniture De Qualité Supérieure Portobello N Swiss
Steakburger Premium Avec Fromage Et Bacon Épais Fumé Au Hickory
Sandwich Triple Steakburger Avec Spécial Sur Plateau
Champignons Et Oignons Grillés Avec Plateau Spécial
Sandwich Triple Steakburger Avec Double Fromage
Portobello Grillé N Swiss Avec Plateau Spécial
Salade De Taco Au Bœuf Avec Double Bœuf À Taco
Bacon Épais Fumé Au Hickory Avec Plat Spécial
Cheddar De Luxe Et Bacon Avec Plateau Spécial
