I ordered two subs. The employee was in training, I seemed that she needs to be retrained in assembling a sandwich. On sandwich #1 she melted the cheese on the lettuce and not on the meat. On sandwich #2 she wanted to place the vegetable in the microwave. I callled to speak with the manager Zack Tulle, and suggested that she should be retrained. He took offense to my suggestion and decided not to resolve the issue stating that I should not tell him how to deal with his employees. I wanted to request a refund but he out right said he would not help me. Mr Tulle stated that any complaint made does not go to corperate it goes directly to him since he is the owner. In other words don't waste you...
The new owners of this restaurant are extremely disappointing. We have visited multiple times since they took over and the service has been consistently poor. The lady working behind the counter is incompetent and rude, often requiring multiple requests to understand simple orders. We have been loyal customers since moving to the Lehigh Valley area two years ago, but we have never experienced such terrible service. Despite our efforts to support the new owners, the frustration has become unbearable. After numerous attempts to get a sandwich made correctly, we have decided to take our business elsewhere. The owners seem to be the only staff, with their child causing disturbances in the kitche...
I had a Subway coupon for a buy one, get one free footlong sandwich, but when I tried to use it at this location, they said they didn’t accept that particular coupon. They mentioned they would honor other Subway coupons, which left me puzzled as to why Subway would distribute a voucher that isn’t valid at every store. I didn’t want to make a fuss, but I found the whole situation rather frustrating.
I had a Subway pass for a buy one footlong, get one free offer, but when I tried to use it at this location, they informed me they didn’t accept that particular pass. They did accept other Subway coupons, which was confusing. It’s frustrating that Subway would distribute a voucher that isn’t valid at their own stores. I didn’t want to make a fuss, but it was disappointing.
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If you focused more on the quality of your sandwiches like you do with your flashy commercials featuring celebrities and wealthy spokespeople, your sandwiches could be much improved. There is not enough meat in the sandwiches, and they are nothing exceptional. They do not hold a candle to Primo Hoagies, which do not need any advertising to attract customers.
The young employees at this restaurant are extremely quick and efficient. This is not always the case at every service establishment, but everyone is exceptionally friendly here.
Staff were friendly and efficient. Food was exactly what you're looking for when you go to a Subway. Dining area was clean.
I really enjoy this hidden gem! The environment is clean and inviting, and the staff are truly wonderful.
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Absolutely ridiculous, maybe 1 tablespoon of tuna in my sandwich. Will not go here again
Like any other Subway. Very compliant with covid-19 requirements.
