I wasn't looking for excuses, just genuine customer service. The whole situation could have been avoided with clear signage. In the end, it was a waste for both of us, and I was really frustrated because if I had the correct information, I would have ordered differently. I stand by my previous comment that the customer service has taken a turn for the worse. I came in and made sure to read all the signage about coupons. After ordering my sandwich and presenting the coupon, I was told it couldn't be accepted for that sandwich. I pointed out that’s not what the sign stated, but the employee said his manager, Patel, wouldn't allow it. When I declined to take the sandwich, he asked, "So you don’...
