Swiss Chalet Rotisserie & Grill

Pre-ordered online for 4:45 pickup time. Arrived on time, gave my name and waited. Almost immediately I heard the kitchen staff say my name and saw a bag placed on a table out back. After 15 minutes of waiting someone came to the counter and asked for the names of anyone who had already paid. After taking my name they went out back and came back with my order the bag I saw placed on the table 15 minutes prior. I could tell when I grabbed the bag that the food was already cold and I confirmed this when I got home.Food was terrible.I don't blame the staff. It's obvious they're understaffed and working with poor processes. There doesn't appear to be a queue in their system that shows when a tak...

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My meal was terrible ! I was so disappointed ! The roll was so hard overheated that there was no bread but a hard shell! The fries were really over cooked all short ends ! When I finally asked the waitress to replace them she said it was the potato replacing them would do no good. I convinced her to get me a new order they were prefect , My chicken breast I'm convinced came from a Cornish hen ! So over cooked that there was only hard skin no meat to eat! After the asking the waitress for the fries to be replaced getting her opinion on that ,I sure wasn't going to ask for for the chicken ! It was a waste of 22 . I left hungry , very disappointed. I'm sure I will not do a repeat !A véry disapp...

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If I could give the Swiss Chalet in Bedford Place 0 stars, I would. Our server basically brought menus and disappeared for the rest of the meal. She only brought the bill because we asked another server to find her because we had to leave. Three out of four meals were either cold or lukewarm. DO NOT EAT HERE!!!! There are much better Swiss Chalet restaurants in the HRM.

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Ordered takeout today. Got home and realized I didn't receive the 2 large gravys we ordered and the fries were not seasoned and way over cooked. All four orders of fries. The roll was hard as a rock. The bread for the chicken sandwiches were okay but the bread was slightly hard as well. Slightly disappointed as usually they have good food.

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I live 20 kms away. When I arrived home, half of my order was missing. I called and let them know I did not live close by and requested a refund. They said they could not refund me, that they would deliver the other half of my order. My order was picked up at 6:55. It is almost 1 hour later. My dinner is cold waiting for the other half.

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Ordered a family meal from Bedford and instead of clicking pick up I clicked delivery and error which was my issue, but it said it would be here at 5:35 didn’t get here till 6 o’clock the fries were cold. The buns were hard and had I picked it up I could’ve got it at 5 o’clock.

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We were a party of 4 I ordered the roast beef no vegetables potatoes were cold they offered more potatoes but by the time they took to get them my beef was cold send it all back and had nothing we will never dine at Swiss chalet again

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This place has never let us down. We have been here many many times. Service and food has always been great.

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It's been years since i ate there and would say overall experience was average at best.

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Great food awesome staff! Tammy was an excellent server.

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