The food at this restaurant is excellent, but the service is lacking. I placed an order three hours ago which was never fulfilled, and when I asked for a refund, I was told that they could not give it back to me. I order a salad from here five days a week, but last week I had a similar experience where my order was not ready on time. Today, when I went to pick up my order, I was told it would take an additional 15 minutes because it hadn't been started yet. When I asked for a refund, I was told only the manager could process it, but the manager was not there. It seems that even if they don't make the food at all, they will not provide a refund without the manager present. Overall, the food i...
afteros are delicious when they get their order right - I asked for no wobble and still got wobble - not to blame the cook because the girl who took my order did not specify what I asked on the quitting (I am allergic to tomates that I mentioned it to her, but she did not tell me that the nachos came with him, although their not described in the menu. "Arriaga.K" after my entry has my order wrong my first 2x going here so I probably won't be back, but the churros are also good when they feel how they heat up. read a previous review and its pretty obvious that they are the only thing that confuse the service because eating is great! check your food before going out tends to miss an item for w...
If you're looking for authentic Mexican tacos in Passaic on Monroe Street and Kearny Avenue, there are two Mexican restaurants that offer more traditional options than this franchise. The service from the girl at the register is very good, but unfortunately, Los Gueros' style of tacos is not to my liking. While it meets the demand as much as Taco Bell or Chipotle, there's nothing wrong with it - it's just not the taste I expect from Mexican food. I ordered a $13 meal, but it definitely only weighed about half a pound. Yesterday, I got a chalupa, a Mexican pizza, and a strawberry lemonade from Taco Bell for $10 - do the math.
Are you kidding me? This guacamole is a joke. And the chips are stale! Come on, you guys need to step up your game. I ordered from Uber Eats and got carnitas tacos that were so dry. I specifically asked for pineapples and didn't get any. I usually love Tacos Los Gueros, but this was hands down the worst experience. Absolutely terrible and a complete waste of money. If you don't want to do your job, there are plenty of people who would gladly take your place. Don't bother ordering from here.
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I have ordered takeout from this restaurant several times and I am very satisfied. The flavors are delicious and their weekly specials offer great value. The churros are outstanding and remind me of my school days. The staff are also very friendly. The sauces are just average and it would be better if the pico de gallo was served in small cups rather than at the bottom of the container. Overall, it's a pleasant chain restaurant.
Food is great and it deserves a 5, but unfortunately, ordered delivery twice, first time it took an hour… second time, it’s been 1 hour and 40 minutes and my food still hasn’t arrived…. So I don’t recommend ordering delivery at all… horrible delivery service! Sad, because the food was great…
First time in La Taqueria los Gueros and YOU have to go! It’s the cutest little spot with amazing food. The Chicken Nachos IT WAS FIRE!! The service i received was so amazing and i will definitely be back again. They made me feel welcomed and gave me an amazing experience.
The tacos were lacking cilantro and only had onions. The guacamole was very dark, indicating that the avocado was spoiled. This is unacceptable.
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Chicken tacos and burrito were absolutely phenomenal!! So much flavor. So glad they opened this place up! Def recommend
The order was incomplete and super salty.Rather take the drive to Rutherford to the other Gueros.
