The Bulls Head Alton

Really disappointing. A mix up.with th1e reservation meant we were in a cold, unheated upstairs atea. Kids ordered pizzas, but turned out no pizzas available. They ordered burgers instead. Unfortunately, these were not fully cooked. After pointing this out to a team member, it was fully 10 minutes before they came by to see if we would like them replaced, or provide the side vegetables which were ordered but had never arrived. I couldn't fault our waitress who was clearly new and inexperienced, but very helpful and doing her best to help. She clearly had no support from senior figures. Ultimately, I had to argue with the senior staff member, who was reluctant to give any discount at all on the full price of the meal, despite serving kids raw burgers. The rest of the food was mediocre at best.

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Came here whilst we were visiting Alton Towers. Had a great evening, the food and service was top quality. The restaurant area was lovely. Will definitely come back next time we're in the area. Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Beef Burger

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Visited on 8/10 after a visit to Splash Landings. Fantastic little pub. Catered for a large group, 23 of us. Nothing was too much trouble. Staff, food and surroundings 5 star. Would highly recommend. We will be back. Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

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Wonderful time, in this simple but very nice pub! Very pleasant waiter, hearty and good food. Pleasant setting! You have to stop there when you're in the area. Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5

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Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5

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