We had a reservation for lunch, but when we arrived we were informed that the restaurant may not be serving food. While we were waiting for confirmation, the chef came out of the kitchen and said he would prepare the dishes for the tables that had already been seated, but no more would be served. The bar manager, Dave, arrived and I asked him if they were serving food. He confirmed that they were not. When I questioned why this had been happening frequently, he became defensive and mentioned that it was due to a gas issue. I was unimpressed with his attitude and found it unnecessary to lie about the reason for not serving food. Overall, the customer service was lacking and it seems like they...
We visited the Earl Haig on a Saturday evening in December. We had reserved a table for nine people and preordered from the Festive Menu. We found our table to have been nicely decorated with festive ornaments and Christmas crackers etc. The roast turkey was particularly delicious and plentiful. All the meals were nicely presented. Our waiter was very efficient and pleasant. We didn’t have to wait in between courses. We were all well looked after. All the staff were friendly and we didn’t have to wait long at the bar for our drinks. Everywhere was clean and nicely presented. Overall I’d definitely recommend this pub. It hopefully won’t be too long before we return again. Thanks to all the st...
First visit pub was clean toilets clean, went as birthday meal we had to order at bar long wait for food to arrive only two waiters in whole pub serving several tables and only two people behind bar, there was a sign to say short of staff well why not get more staff in , starters hot when main meal arrived it was cold never complained as no one to complain to no one came to see if we were ok and enjoying our meal, had to ask for desert that was nice,not sure we will go again they need to up there game on service.never left a tip as no one bothered to give us the service we required and paid for shame really as could be a great place to eat as prices are good and menu was good.
I went to this restaurant on a Friday night with a friend for a drink. It was quite crowded, but after waiting near the bar for a short time, we were able to find a table. The restaurant is beautifully decorated, the staff is friendly, and the atmosphere is great. If you use the restaurant's app, the price of a bottle of prosecco is reduced. We also tried a delicious espresso martini. We didn't know there was a DJ playing, but it turned out to be a nice surprise. It had been many years since I had been to this restaurant, but I will definitely be coming back.
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We had a lovely lunch today thank you, great food and welcoming staff as always. We would like to give a special mention to Katie (hope I have the correct spelling) who went that extra mile to check we had everything we needed and was friendly and made us feel at home. Merry Christmas to you all.
Lovely friendly service, sat straight away and good cooked fresh and served hot. Will be back for a social in the evenings after seeing how friendly it is in there.
This local pub has a wonderful atmosphere and the staff are friendly and attentive. The food is delicious and it's a perfect spot to gather with friends and family.
Fabulous pub, good food and welcoming, friendly staff. Steve the manager is absolutely wonderful and professional. Shame there is not a higher score to give!
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Great pub and very friendly helpful staff. Very good food for the price. Thank you to Steve and his team for making the Haig a great family pub.
Brilliant staff excellent experience very friendly and efficient Food good and came out in good time very nice and value for money
