On arrival at 6pm, there was no staff to greet us and give us our table number so I looked up our booking and found our own table.I was second in the queue to order my meal....The transaction ahead of me took over 10 minutes to complete. I then ordered my meal where if you ordered a main meal a soup would cost $4 instead of the usual $8...I paid and left the counter then noticed I was charged full price for the soup....I returned to the counter to find the original first customer complaining about his transaction....another wait....then explained I was overcharged....no sorry... pointing out the specials board in front of the register ....another 3 to 4 minutes to refund the error, having to...
Had lunch here today with friends, girlfriend and I ordered roast of the day "Pork" when it arrived at the table it was 'Lamb" somewhere between when we ordered and arrival the item had been changed. I would have thought that they would have at least given us the courtesy of coming to the table to tell us. We ordered pork because it was our favourite, had we known that it was to change we may have ordered something else. Having said that the lamb was good but the vegetables were cold, stone cold. Hubby ordered the parma but receive a schnitzel. It was not an over busy day, how can the mistakes happen? Will think twice about eating here again. No excuse for mistakes.
Overall we really enjoyed the food. Everything was fresh and cooked well. We had oysters kilpatrick and calamari for entree and chicken/veal parmas for mains. Good chips and fresh salads and fast service. Price is a little dearer than some pub meals ($28 for Veal Parma) and charging $2 extra for a tiny half filled sauce dish or $3 for gravy is a bit rich but I can say everything was tastey. BYO BBQ sauce! (Can get a whole bottle for $2!!) ;)
Went here with a group of friends. The food was poorly presented and lacked taste. The roast of the day looked like a dog's dinner. One diner asked for a dinner roll and was charged an extra 80c. Another asked for water and was directed to go to the bar. This will be on my never to return list.
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the machines were well paid and the venue is almost always packed. the guests are mainly native and masters, the staff is friendly and patient. great atmosphere, excellent for group meetings of most sizes. next to the playroom they offer a motel service lounge 7
we often visit the excelsior hotel either with the family, friends or workmates. not even I found the meal times to be disappointed, always delicious. we stay back, I recommend others to do the same. porterhouse steak, amazingly boiled.
I would eat here again for a reasonable meal if in the area. Prices were typical of hotels in the area.
Great place for a chicken parma with chips and salad and a few beers to wash it down. Friendly service
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beautiful food,relaxing atmosphere, professional staff
good pub eating fast service enjoy last night again
Pale Ale Or Great Northern (Local) Beer Battered Fish Chips
Chefs Suggestion Death By Chocolate
Fritures De Poisson Croustillantes
Shareboards The Excelsior Platter
Sandwich Au Steak Des Graziers
Tarte Au Bœuf Mijotée Graziers
Mega Chicken Parmigiana 350Gm
Scotch Fillet 300Gm Grain Fed
Quartiers De Pommes De Terre
Escalope De Poulet Classique
