The customer service here is exceptional. The team works well together and genuinely enjoys making their guests happy. You won't be forgotten; the staff consistently checks in to ensure you’re satisfied. It’s hard to come by great customer service these days, so a big thank you to Lance and the rest of the team for an outstanding experience! I encourage you to tip the staff—they truly deserve it.
Now, let’s talk about the food—it's incredibly delicious and well-seasoned, bursting with flavor that will have you licking your fingers. Plus, you can enjoy unlimited refills on lemonades and soft drinks.
Here’s an added bonus: this location offers happy hour! That’s right—happy hour with both f...
On my next visit, I ordered food and when I got home, I realized there was a lack of sauce. I left the food with my family and drove back to request extra sauce, only to be told I needed to purchase something to get it. I explained that I had just placed an order and showed them my receipt, but they still refused to help. Even if I hadn’t had an order, I think it’s reasonable to allow customers to buy extra sauce. I definitely wasn’t asking for it for free!
Fast forward to my last visit about a month ago: the shrimp tasted too fishy, like the sea, and the rice was mushy. The sauce was described as Cajun Extra Mild, but it was more like SPICY SPICY. At this point, I decided that this was the...
Due to the necessity of eating in a hurry, I suggest wearing comfortable clothing. The shrimp was excellent for satisfying hunger, but the amount of crayfish you can consume is relatively small considering its weight. There's an extra charge for removing the shrimp heads and adding sauce as a side, but they only present these options without any mention of the additional cost. Therefore, if you aren't proficient in English, the final bill could be higher than you anticipated.
I would definitely return for the shrimp and mussels, and I'd opt for a medium spice level to add an extra kick. The flavors were outstanding, and the staff was very attentive. I rated the food a 4 out of 5 because the rice didn't meet the quality of the rest of the meal. The michelada and the delicious food deserved better rice; it was a bit hard and lacked that fresh, steamy quality.
I'm looking forward to trying it again with a better batch!
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**Vegetarian Options:** I really enjoy the vegetarian dishes; they are excellent!
**Parking:** There is plenty of good parking available.
**Kid-Friendliness:** It's a very welcoming environment for families.
**Wheelchair Accessibility:** The restaurant is also wheelchair accessible, and the staff is very helpful to those who need assistance. It's great to see such consideration.
We had a large family gathering at Kickin Crab and it was a fantastic experience. The staff were incredibly friendly and accommodating, and the food quality was exceptional. This location is definitely one of the best Kickin Crab spots around! If you have the opportunity, I highly recommend checking it out.
I visited this restaurant during happy hour and had a fantastic experience! Our waiter was exceptional, guiding us on how to open the Dungeness crab and providing top-notch service. This place is truly a gem. The food was fresh, and the restaurant was spotless.
The food was awful and incredibly overpriced. I paid $20 for two fish tacos that looked like this! They were very tiny and only came with a sauce and pico de gallo. I won't be coming back again.
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The happy hour is fantastic! You can get crab for just $19.99 and micheladas for only $3. Everything was delicious. I’ll definitely be coming back!
Excellent service. The signature sauce is delightful. Prices are very reasonable.
