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"Hard to find a parking spot and housekeeping is terrible. They are supposed to do the rooms every 3rd day. But I haven't seen them and it's going on my fifth day. You have to run the water for 7 to 8 minutes in shower for it to get any cold water. Maintenance check it out and it initially was at over 110 degrees."
Téléphone: (+1)4435772100
Adresse: 1100 Old Elkridge Landing Rd, 21090, Linthicum Heights, US, United States
Réservation, Réserver
Ville: Linthicum Heights
Plats: 0
Catégories: 5
Avis: 34
Don 't get sucked in by the fact that their prices are usually lower than Marriott or Westin. There is a good reason. First, I have never arrived at this Hotel to find all the handicap spaces taken by people who paid for long-term parking without handicap placards. I 've reported this numerous times and nothing is ever done about it. This time, I 've called the police and I 'll let them deal with it. Parking around back is ridiculous. I was checking in by myself and unfortunately, I am in town for work and have to have five bags. A purse, an under the seat bag, my laptop bag, a bag full of heavy work equipment, and my small suitcase. There are only about 20 spaces out front of this hotel. If...
Absolutely NOT worth the price tag. The amenities are almost non-existent for the room. Examples you ask? Got it. 1. The king bed contained a sheet set and a blanket the thickness of a paper towel. I had to call the front desk for extra2. There is a single cup coffee maker in the room, but no utensils anywhere around to stir in creams or sugars. I had to visit the front desk.3. There was Earl Gray tea, an orange tea, and 2 medium roast coffees. No decaf. I had to find the cleaning crew to ask for some. 4. The shower ceiling is peeling, and has, what I can only guess, is mold shining through.5. The window in the room did give us some company for the evening. A nice little spider 's web in the...
I had to take the time to write a stellar review about the experience my family received! Scott Yarnall, the Front Office Manager, surprised us with the best hotel customer service! He wore the hat of the late night shuttle driver , (I am assuming they were short staffed like many service industries these days. and we didn 't realize he was the manager until we arrived at the hotel and asked a question. He was extremely personable and went out of his way to engage the passengers and create a warm welcome. He dropped the passengers that were there for airport parking only at their vehicle, so they didn 't have to make the hike down to the back parking lot.My entire family was thoroughly impre...
The hotel is in a quiet area with easy access to restaurants and major roadways. Check-in was a breeze and the staff working the front desk were super friendly and helpful. The room was clean, quiet, and comfortable. The room furnishings, like many of the common areas, were starting to show signs of wear and tear. The property has a decent fitness center, and the indoor pool was not too bad...just a bit older. I was staying with a group of people and discovered some rooms have microwaves while others do not. You might want to ask if this is something you will need during your stay. The Member's Lounge was open and available around the clock. They served a complimentary breakfast in the morni... Réservez une table maintenant
If you need a bed to sleep on this place will do. I was expecting a little more, considering it's a Sheraton and looks nice from the pictures online, however, the entire 2nd floor reeked of weed so maybe they're a smoke friendly hotel? They do serve breakfast but the attendant was nowhere to be found, so good luck grabbing a bite in the morning. After I waited about 10 minutes at the counter for service I gave up and later found out I wasn't the only one who didn't get service. Riding the shuttle on the way to the airport, the ladies riding in the back were discussing the lack of service at the breakfast area and how the employee working it had no situational awareness and offered them no he...
the hotel was beautifull. My stay was lovely. However upon returning home from my trip, I reviewed my credit card statement and a charge of $25.00 was added to my final bill. I did not recognize the charge or was aware of any purchases or service I made have used. I called the hotel and ask about the charges I was referred to accounting dept. When I finally got thru to the accounting dept. I was told an investigation would be done and I would be called with the results. I was never called. Also I was hung up on and I made 5 calls to this hotel. It has been over 7 days and i feel as though this is PADDING THE BILL ILLEGEAL CHARGES. I recommend everyone check their bill.
I'm sorry this is an honest review. I arrived at rhe hotel at 9am hoping o can check in the hotel. I was told I can check in about 12pm. Waiting around the lobby stopped by numerous times since I see other check. But when I went up to the desk I was told they didn't have any rooms. So I checked back again at 130 still nothing even though I see others checking in. I stopped by at 3 PM still nothing. You know the time we finally got to check in was at 5PM!! Can you believe that. I have never been to a hotel and wasn't able to check in on time. I flew in out of state and can't believe it.
Stayed here over Labor Day weekend with my family when visiting my brother. There was a wedding during our stay and there was no parking so we had to park on a side street and like others mentioned the parking area is not well-lit at all. The room was large but the most annoying thing was that the walls are EXTREMELY thin. Our neighbor had a cold and kept us up all night with his coughing and sneezing. The desk staff seemed exhausted and weren't too helpful about the parking situation. Will not stay here again. Réservez une table maintenant
My boyfriend card was overcharged, and all everyone kept saying was it will fall off. No one even tried to figure where the charges came from. The charge should have been $230, but was charged $622. The charges did fall off, but the principal was it should have never been charged and no one tried to help. Very poor customer service.
Hard to find a parking spot and housekeeping is terrible. They are supposed to do the rooms every 3rd day. But I haven't seen them and it's going on my fifth day. You have to run the water for 7 to 8 minutes in shower for it to get any cold water. Maintenance check it out and it initially was at over 110 degrees.
