Il se peut que vous soyez redirigé
"Over priced , poor quality ,almost empty on a Saturday night., I feel sorry for the staff who have to defend this place."
Téléphone: +44129822841
Adresse: The Square, SK17 6BD, High Peak, United Kingdom
Réservation, Réserver
Ville: High Peak
Plats: 1
Catégories: 5
Avis: 3246
Gorgeous setting, well worth a visit but clear flaws with the dining experience. The building is worth a visit because of its history, like much of Buxton everyone should visit for that reason alone. The staff were friendly and attentive, but seemed a little put out when I returned a beer that I thought was sour. Its replacement was just as sour despite being from a different pump. Additionally, the dining experience is not good value for money. Let me explain. Firstly, the draught lager is sour, meaning someone isn't cleaning the lines regularly, if at all. It was the same with Amstel and Moretti. It appears that Ensana management have the staff switching shifts between The Crescent and Old...
We visited here as part of my 70th birthday celebrations. So disappointed, our experience in this venue put a real dampener on my special day. The bar area was deserted when we entered, we had to ring a bell to get served. I checked they were serving food and we chose from a very small, restricted menu. We had to have Peroni bottled beer, I like cider but the draught pump wasn’t working. My sausage and mash was awful with sloppy mash and some unidentified sweet, green vegetable on top. My husband had haddock and chips, the haddock was ok but he left most of the chips. Whilst we were eating another couple came in and had to ring the bell several times before they gained the attention of the s...
I dined at this restaurant on 08/08/22 before attending a nearby opera house event within easy walking distance. Following the advice of recent TripAdvisor reviews, I made a reservation and allowed plenty of time for the meal. This turned out to be a wise decision, as the restaurant appeared to be understaffed and the employees seemed inexperienced, leading to poor service. Many potential customers were being turned away due to lack of reservations, despite the restaurant not being particularly busy. The restaurant itself was tastefully decorated and clean, creating a pleasant atmosphere. The à la carte menu had a good variety of options, including gluten-free choices, although I had to inqu...
Eight of us ate here today in the wine bar. I had a bad experience years ago but was willing to give it another try. The food was expensive and very poor. When more bread was requested as a starter was served instead of a main course by mistake! sliced bread was served with a pot of margarine! The vegetable portions were very small. And the chips were tasteless, fish was over cooked. The posh salt grinders didn’t work. No real ale was on tap and instead a good lager was requested .only to be served an indifferent one without being asked as the lager was off too! The place lacked atmosphere and the service could have been better. For an old historic hotel ,they need to improve. Réservez une table maintenant
Went here for a pre-theatre meal. Good job we turned up early, as the dining experience was so slow that we had to rush our dessert in order to get to the theatre on time. Over 2 hours for 2 courses teally not acceptable. That said, I was happy with my food choice, but thought it was rather overpriced. Paying the bill was like something out of Fawlty Towers, as the staff couldn't find what we had ordered. Beautiful building, food quite good, but I won't be going back till they sort out their customer service.
We ate in the bar, we were having a special family meal and they didn’t give us the right amount space for the party. The food took forever, there was one other couple in the restaurant and our meals took over an hour to arrive. The food was very expensive for what it was, the sandwiches were tiny, and the chips were undercooked. The club sandwich had egg mayo in for some reason. The lettuce in my sandwich was a horrible shade of greeny brown. Very disappointing and weirdly expensive.
Used to be a really good pre show meal venue. Now absolutely hopeless. Staff completely inexperienced and not supervised adequately. Not their fault, but service was hopeless. We had to get our own menus, after 20 mins no one had been to take orders for drinks or food and it got worse from there on. Avoid until they get their act together or get new management.
Absolutely disappointing experience. Food was below average, overpriced, v bad service. The starter stem broccoli cous cous poorly presented, made out of packet!!! Main: gammon overcooked dry , the vegetarian stuffed leeks v bland and tasteless. Réservez une table maintenant
