The Works Craft Burgers Beer

DLX Entertainment group....Was asked to come out and check out the new burger joint down the street... The works.... Wow.. what a meal... I'd say burger but it was a frkn meal.... I liked how the waitress, Jessica May asked people if they were tapping out because I'll tell you it was a fight to finish..... And how she went above and beyond to ask a customer what sauce they preferred the best after their dinner was just incredible customer service.....great job, the works, on hiring someone with such high spirits... Probably the best waitress I've ever been served by.... I'd give ten stars but 5 is the limit!!!!

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We went tonight for my birthday. We had a terrible experience turn into an awesome one. We waited over 45 minutes for our food and were about to leave but the waitress insisted we were next up. She apologized profusely and gave us a discount and coupons. WONDERFUL customer service from her. I go there often and tonight was definitely blown away by how great we were treated and 5 stars to Caitlin our waitress! Thank you so much! You are a perfect example of how top of the line customer service should be! It was a great way to end my birthday Thank you again!!!

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Love that place. A bit pricey but it's worth it. I always try the sexy burger and I can't get enough of it. I tried the waterloo location but they are not the same... the Kitchener location is the best. Highly recommended!

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Absolutely incredible! Soooooo much food, you definitely get what you pay for and more. The jalapeños are hot as...um...what's a nice word here...heck. The bottomless fries will do you in, but it's worth the pain. LOL!!

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Absolutely fantastic burger meal. Our server was fabulous. Very friendly. Fast service, great service. A definite add to my personal list of restaurants to visit when possible. The Kitchener restaurant is top notch

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We were here on Friday. Very busy night so it was quite a long wait for our food. We have been here several times now so we knew it was worth the wait. Service and food is always excellent.

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Came in today. The best experience with my 2 kids. Very friendly server. And the food from start to finish was hot and fresh. Am already craving the burger I got. Can't wait to go back :

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My son took us there for mother's day love it burgers were delicious our waiter was very friendly and helpful I recommend this place to everyone

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Been to The Works many many times with my two boys. I can't say enough. Food is amazing, service is the best.

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The Elk burger was excellent!!! Lemonade was refreshing and the maple smoked bacon tasted like candy:

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