Tim Hortons - Réserver une table

I stopped by the drive thru the other day. I do realize it was quite busy however I feel like the Tim Hortons food quality dropped so much over the Years. I asked for a Sausage farmers wrap extra sauce and was served a half open wrap with egg, hash brown and sausage all piled up at the bottom. It legit looked like it was made by someone with no hands and then thrown across the kitchen. I don’t even understand how a wrap can look that bad.I worked in fast food as a teenager, and it took me an extra 2 seconds to nicely wrap the food and hand out quality service. Would be nice if Tim Hortons could teach that, as it is frustrating paying $8 for a wrap that looks like it went through a blender.Th...

• Utile
• Pas utile
• Répondre

On Monday August 28, 2023 i ordered a large hot chocolate with 1/4 decaf coffee at 12:42pm. The hot drink was given to me and i left the small store. As i was walking i started to feel a burning ? discomfort. My right hand was burning from holding the hot cup cause me to almost drop the very hot drink. I explained to staff what happened but she wasn 't concern. I asked to speak to the manager. The manger wasn 't concern either. She told me that Staff isn 't allow to put on SLEEVE and you must ask for a sleeve . The manger never asked if my hand was ok after i showed her my red fingers. I used store washroom to run cold water on my hand. The discomfort lasted about one week and then my hand g...

• Utile
• Pas utile
• Répondre

Honestly the customer service from this Tim’s is horrible. There are older ladies, especially this white older lady with glasses whom is so rude and thinks she knows it all. I simply asked for ketchup with my item today and she yelled at me in front of others that I should have told her early, there’s nice ways to speak maybe teach that Karen how to speak properly or send her into her pension plan.Before I she took my order the customer before simply asked her if they had milk or sold separately she just needed some for her baby and Karen was being so Mean ; we don’t have that I’ll have to charge you etc etc. Let her go retire , they always have an issue at this location

• Utile
• Pas utile
• Répondre

Today I went with my daughter. She is an autistic teenager. She went up to tell the staff there was no toilet paper in ladies washroom. They totally ignored her. I asked to speak to a manager and that wasn't important as well. I didn't know that Tim Hortons wasn't inclusive to people with disabilities. I was proud of her for doing this on her own. Just be be shot down by rude employees. Dana loves Tim Hortons she could probably promote your business. This was sn awful experience for us. Tim Hortons you hurt us today.

• Utile
• Pas utile
• Répondre

I hate fast food restaurants. Cheap quality food which is fairly unhealthy and the employers treat the staff like slaves but they like to make you think they're giving you opportunity.

• Utile
• Pas utile
• Répondre