Tim Hortons

Tim Hortons - Réserver une table

6422 120th St, Surrey Canada
1135 Avis 3.5

"Very bad customer service. Today, the girl was taking drive thru orders, she’s very very rude."

Détails

Téléphone: (+1)7785787896

Adresse: 6422 120th St, Surrey Canada

Ville: Surrey Canada

Site Web: http://locations.timhortons.ca/bc/surrey/6422-120th-st

Heures d'ouverture

Lundi: 06:00 -22:30

Mardi: 06:00 -22:30

Mercredi: 06:00 -22:30

Jeudi: 06:00 -22:30

Vendredi: 06:00 -22:30

Samedi: 06:00 -22:30

Dimanche: 06:00 -22:30

Statistiques

Plats: 0

Catégories: 5

Avis: 1135


Adresse

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Avis

5 /5 Évaluation

I 've been going to this location almost daily for about 1.5 years and there was a lack of consistency and the customer service was terrible. I would ask for tea and get coffee, I would ask for 1 sugar and i 'd get none. I 'd ask for half cream, I would get double cream and they would rush drive through customers by yelling 'NEXT!! 'NEXT!! '. I get that it 's a fast food place but no need to yell, I will drive away as soon as I put my cup down. For over a month now, the morning staff changed and they are sooooo friendly, efficient and accuracy has improved! This one staff member knows my order and gets it right every time, she even draws smiley faces on my drinks. She also noticed I went fro...

1 /5 Évaluation

Hi there,We never wanted to , today our experience at this tim Hortons was brutal because of some employees, we order a black coffee and there was nothing wrong with the order, when it comes to customer service i think the staff is not even near to that thinks.Komal named girl was at window , her way of giving order to us was so arrogant for no reason and it was kind of throwing the order and she has no sense to treat the customer with dignity.I hope no one else will be suffered if it considered important by manager in future.Vegetarian options: Nothing

1 /5 Évaluation

Food prep is always extremely messy and service is absolutely terrible. Every time I come here it’s always “we don’t have any rice”, “We don’t have any chicken ready”, what exactly are you guys doing with your time? Also when you do make someone wait 20 minutes for chicken don’t leave them to sit in the drive thru so everyone else has to wait as well? Clearly the staff is sloppy and not trained properly.

5 /5 Évaluation

2 days ago Went there with my kids. My kids loved the timbits, so fresh. Also the girl there, she had no name tag pin but I ask for her name she said Reetu with a grt smile she's amazing. So hardworking. Never seen any tim Hortons employee so friendly and such quick service !! She made me try strawberry lemonade that was amazing. My new favorite. Thank you Reetu . See you soon .

1 /5 Évaluation

I have went so many times here and they have either gotten my order wrong or left some things out. I called in and they said that I was rude and the manager told me to either be nice or go to a different tim Hortons.

1 /5 Évaluation

It’s been quite a while, every time staff makes mistake in preparing simple cup of coffee. EVERY SINGLE TIME. Very bad service. Don’t have that experience in other chain stores.

2 /5 Évaluation

Very Crowded.It has happened a few times, this location has always things missing on the menu because of lack of ingredients. Today No Rice for the Loaded Bowls ?

5 /5 Évaluation

Hands down best chain coffee. I live in Washington State, where Starbucks rules, so we don't have Tim Hortons, and I mourn the lack of Tim Hortons near me every

2 /5 Évaluation

Tired of rushed food preparation and zero customer service. Coffee prices have nearly doubled in recent years. Oh and the reward program is laughable!

1 /5 Évaluation

Very bad customer service. Today, the girl was taking drive thru orders, she’s very very rude.