1 /5
Évaluation
★
we have booked trips for our high season and paid them a deposit 12 months in advance of 1000€. Since then, trips have changed their high-time packages, prices and caterers 3 times. their package is now completely different from what we have agreed, but they refuse to refund our deposit. the owner ana, is extremely slow to react and if we get an answer, it is very impersonal, does not treat any of the questions we have put, and is open rude in ton. that's such a scandal. trips is a breathtaking place, and to their credit, some of the colleagues of ana were very helpful. but we have lost 1000€ and ruined our high time. avoid them at all costs and spend their money with a company worth their b...